Program Manager

Program Manager United WestLabs•3.1 Lexington, KY Job Details $175,000•$225,000 a year 5 hours ago Benefits Dental insurance Paid time off Vision insurance Retirement plan Qualifications Accreditation standards (regulatory compliance area) Team leadership Operational management Phlebotomy specimen handling Supervising experience Bachelor's degree Medical laboratory work Healthcare practice operations management Laboratory information systems (LIS) Hospital regulatory compliance

Full Job Description Job Title:

Program Director•

Outreach Lab Operations Department:

Clinical Laboratory Services Reports To:

VP of Operations Location(s): Huston, TX and Lexington, KY Position Summary We are seeking a detail-oriented and experienced Laboratory Program Director to lead and oversee the operational functions of our clinical laboratory outreach program. This role ensures the outreach program, and its patient care facilities operate efficiently, safely, and in full compliance with regulatory standards. The ideal candidate will have a strong background in clinical lab operations, team leadership, and quality assurance. Key Responsibilities Oversee daily operations of pre and post analytical managed laboratory services, including phlebotomy, specimen processing, logistics, and reporting. Oversee outreach laboratory management and supervisory personnel, including training, scheduling, and performance evaluations. Collaborate with medical and administrative staff to support patient care and optimize managed services. Monitor turnaround times, quality control metrics, and operational KPIs to drive continuous improvement. Manage the maintenance of SOPs, safety protocols, and documentation required for audits and inspections. Manage inventory and procurement of reagents, supplies, and consumables. Support budget planning and cost control initiatives. Liaison with hospital administration and United WestLabs corporate team Assist with sales efforts and maintain client relationships as needed Qualifications Bachelor's degree in medical laboratory science, Clinical Laboratory Management, or related field (master's preferred). ASCP or equivalent certification preferred. Minimum 10 years of experience in clinical laboratory operations or physician practice operations management, with at least 3 years in a supervisory or managerial role. In-depth knowledge of phlebotomy, clinical testing procedures, lab information systems (LIS), and regulatory compliance. Strong leadership, communication, and organizational skills. Preferred Skills Familiarity with high-volume testing environments and automation technologies. Ability to lead change and foster a culture of quality and accountability. Experience using Epic Benefits Competitive salary and performance-based incentives. Comprehensive health, dental, and vision insurance. Retirement plan with employer match. Paid time off, continuing education, and professional development support. About Us United WestLabs, Inc. ("UWL") is a health care service company that implements and manages turn-key hospital-based, laboratory outreach Programs. The company has developed and refined a very successful, proprietary business model, handling all the pre-analytical and post-analytical service functions relating to the implementation and operation of these profitable Programs.