Radiology Operations & Education Program Lead
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Sage Veterinary Imaging
Cambridge, MA (In Person)
Full-Time
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Job Description
Job Introduction/ScopeReporting to the Director of Radiology and Education, this role serves as the central operational lead responsible for driving execution, program coordination, and complex scheduling across clinical, education, and teleradiology functions. The position combines strategic support with hands-on operational ownership, ensuring alignment across initiatives, visibility into performance metrics, and seamless coordination of programs and workflows.
The ideal candidate is a highly organized, analytical operator who thrives in a fast-paced environment, brings structure to complexity, and effectively translates strategic priorities into execution. You enjoy untangling complex problems, spotting patterns others might miss, and building systems that make things run more smoothly. If youre someone who likes solving puzzles, optimizing workflows, and bringing order to moving parts, youll find this role both challenging and rewarding.
Job DutiesScheduling & Program CoordinationManage scheduling across three imaging centers, ensuring appropriate coverage for DVMs and radiologistsOversee teleradiology scheduling to ensure efficient case distribution and workflow continuityDevelop and maintain teaching schedules for residents and faculty radiologistsCoordinate and facilitate new SVI-resident onboardingOrganize and coordinate recurring academic activities (rounds, KCC, book/journal club, etc.)Track and manage resident training hours and documentation in collaboration with the Residency DirectorClient Onboarding & Support (Teleradiology)Lead onboarding and orientation for new teleradiology clientsProvide guidance on workflows, systems, and expectationsServe as a point of contact for information, onboarding-related questions and supportEducation Program Administration (Sage Veterinary Academy)Manage learner enrollment across self-directed and guided training programsMonitor learner progress, engagement, and completion metricsGenerate and maintain training reports for internal stakeholdersOwn learner experience through communication, tracking, and issue resolutionLearning Management System (LMS) SupportUpdate and maintain LMS content under the direction of the Director of EducationUpload, organize, and quality-check educational materials (courses, modules, assets)Ensure accuracy, consistency, and usability of learning contentRadiologist Onboarding Support (Radiology)Maintain recruitment databases, etc., for recruitment Prepare/update materials in support of the onboarding and orientation of new radiologists (in-house and teleradiology)Track the radiologist lifecycle and support the Director in managing key milestones How This Role OperatesThrives in a logical, analytical, and highly structured work environment, bringing clarity to complexity and order to moving partsComfortable operating in a team that values direct communication, efficiency, and getting to the pointAble to collaborate with independent, autonomous thinkers while keeping workstreams aligned and moving forwardBalances strategic, long-term planning with hands-on, day-to-day executionReceptive to and motivated by direct, data-driven feedback, using it to continuously improve systems and outcomesActs as an execution-focused partner to a strategic leader, helping translate vision into action and ideas into realityEnjoys solving operational puzzles, spotting inefficiencies, and building better ways of working Must-Have SkillsComplex Scheduling & Resource CoordinationWorkflow Coordination & OptimizationProgram & Project CoordinationOperational Ownership & ExecutionPrioritization & Time ManagementStakeholder Management ⨯-Functional CollaborationData Management & ReportingClient Onboarding & SupportAttention to Detail & OrganizationCommunication (Verbal & Written)Nice-to-Have SkillsDashboard reportingEducation / training programsHealthcare operationsLearning management systemsTeleradiology workflowsVeterinary industry experiencePlease complete our job style assessment as a part of the application process: https://go.cultureindex.com/p/wRwmWdwBH87Trd recblid jabaobulkajihot6lbgj94qgk91ilh Not Specified
The ideal candidate is a highly organized, analytical operator who thrives in a fast-paced environment, brings structure to complexity, and effectively translates strategic priorities into execution. You enjoy untangling complex problems, spotting patterns others might miss, and building systems that make things run more smoothly. If youre someone who likes solving puzzles, optimizing workflows, and bringing order to moving parts, youll find this role both challenging and rewarding.
Job DutiesScheduling & Program CoordinationManage scheduling across three imaging centers, ensuring appropriate coverage for DVMs and radiologistsOversee teleradiology scheduling to ensure efficient case distribution and workflow continuityDevelop and maintain teaching schedules for residents and faculty radiologistsCoordinate and facilitate new SVI-resident onboardingOrganize and coordinate recurring academic activities (rounds, KCC, book/journal club, etc.)Track and manage resident training hours and documentation in collaboration with the Residency DirectorClient Onboarding & Support (Teleradiology)Lead onboarding and orientation for new teleradiology clientsProvide guidance on workflows, systems, and expectationsServe as a point of contact for information, onboarding-related questions and supportEducation Program Administration (Sage Veterinary Academy)Manage learner enrollment across self-directed and guided training programsMonitor learner progress, engagement, and completion metricsGenerate and maintain training reports for internal stakeholdersOwn learner experience through communication, tracking, and issue resolutionLearning Management System (LMS) SupportUpdate and maintain LMS content under the direction of the Director of EducationUpload, organize, and quality-check educational materials (courses, modules, assets)Ensure accuracy, consistency, and usability of learning contentRadiologist Onboarding Support (Radiology)Maintain recruitment databases, etc., for recruitment Prepare/update materials in support of the onboarding and orientation of new radiologists (in-house and teleradiology)Track the radiologist lifecycle and support the Director in managing key milestones How This Role OperatesThrives in a logical, analytical, and highly structured work environment, bringing clarity to complexity and order to moving partsComfortable operating in a team that values direct communication, efficiency, and getting to the pointAble to collaborate with independent, autonomous thinkers while keeping workstreams aligned and moving forwardBalances strategic, long-term planning with hands-on, day-to-day executionReceptive to and motivated by direct, data-driven feedback, using it to continuously improve systems and outcomesActs as an execution-focused partner to a strategic leader, helping translate vision into action and ideas into realityEnjoys solving operational puzzles, spotting inefficiencies, and building better ways of working Must-Have SkillsComplex Scheduling & Resource CoordinationWorkflow Coordination & OptimizationProgram & Project CoordinationOperational Ownership & ExecutionPrioritization & Time ManagementStakeholder Management ⨯-Functional CollaborationData Management & ReportingClient Onboarding & SupportAttention to Detail & OrganizationCommunication (Verbal & Written)Nice-to-Have SkillsDashboard reportingEducation / training programsHealthcare operationsLearning management systemsTeleradiology workflowsVeterinary industry experiencePlease complete our job style assessment as a part of the application process: https://go.cultureindex.com/p/wRwmWdwBH87Trd recblid jabaobulkajihot6lbgj94qgk91ilh Not Specified
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