Tumbling Program Manager

Tumbling Program Manager

MSGA - 4.5

Canton, MA Job Details Part-time $18 - $22 an hour 4 days ago Benefits Paid training Health insurance Dental insurance Paid time off 401(k) matching Referral program Qualifications Gymnastics coaching experience Customer retention Staff scheduling Sports coaching Engaging lesson design (student motivation techniques) Lead generation Mid-level Team development Hiring Curriculum implementation Decision making Mentoring Safe environment creation Instructional materials development Enrollment management Gymnastics Classroom Teaching Leadership Data-driven decision making Cheerleading Team motivation (leadership skill) Communication skills Staffing management Overseeing training Educational program management Staff development Full Job Description Tumbling Program Leader (Full-Time) - MSGA About the Role MSGA is seeking a passionate, driven, and organized Tumbling Program Leader to oversee and grow our tumbling program. This is a leadership role responsible for delivering high-quality instruction, developing staff, and driving enrollment and engagement through exceptional programming. If you're someone who thrives on building systems, leading people, and creating "the best hour of a child's week," this role is for you. What You'll Be Responsible For Program Leadership & Growth Develop and implement a fun, engaging, and developmentally appropriate tumbling curriculum with year-round themes Drive enrollment growth and retention through programming, events, and strong customer experience Monitor program health using data (iClass reports) and make strategic, data-driven decisions Collaborate with marketing to support lead generation and conversion strategies Team Leadership Lead, mentor, and develop all Tumbling Coaches Assist in hiring, training, evaluating, and, when necessary, offboarding staff Maintain a fully staffed schedule and manage coverage needs Conduct regular staff meetings and employee development meetings (EDMs) Operations & Execution Create and distribute weekly lesson plans for coaches Maintain accurate records of staff certifications (CPR, First Aid, USAG, etc.) Implement skill tracking systems within iClass Evaluate class schedules and identify opportunities to expand or consolidate offerings Customer Experience Ensure every class delivers on our promise: "The Best Hour of Their Week" Address and resolve all family concerns within 36 hours Foster a positive, high-energy, and safe environment for athletes and families Key Performance Expectations Maintain 40%+ trial conversion rate Achieve an eNPS score of 20+ from your team Consistently align decisions with company strategy and goals Actively participate in leadership and planning meetings What We're Looking For Strong leadership and communication skills Experience coaching gymnastics or tumbling, even if in a dance or cheer setting (multi-level experience preferred) Ability to manage people, systems, and schedules effectively Passion for youth development and team building Organized, proactive, and solution-oriented mindset Commitment to ongoing professional development Additional Expectations Teach at least 5 classes per week Maintain all required certifications Be a culture leader who inspires, mentors, and develops others Why Join MSGA? Opportunity to lead and grow a key program within a scaling organization Impact hundreds of athletes and families each year Be part of a leadership team focused on growth, development, and excellence Clear systems, support, and expectations to help you succeed

Pay:

$18.00 - $22.00 per hour

Benefits:

401(k) matching Dental insurance Health insurance Paid time off Paid training Referral program Application Question(s): What makes you the ideal candidate for managing and growing our tumbling program?

Experience:

coaching: 2 years (Required)

Work Location:

In person