Program Manager

Job Description Program Manager - NIH Patient Support Services Dept (PSSD) 📍 Bethesda, Maryland | Full-Time | On-Site Leadership Opportunity At Spectrum Healthcare Resources, we are proud to support some of the most respected healthcare missions in the country, and this opportunity is one of the most impactful yet. Spectrum Healthcare Resources has an Exciting Potential Opportunity for a Program Manager to support NIH located at the NIH Clinical Center in Bethesda, MD. Managing operations at a 24/7/365 clinical research hospital is not a role for the faint of heart, and that is exactly what makes it extraordinary. As Program Manager for the PSSD, you will lead the people who are the first face patients see when they arrive at one of the most significant medical institutions in the world. Your leadership keeps the experience seamless, the standards high, and the mission moving forward. Qualifications We're Looking For Experience managing administrative or medical support staff, preferably in a healthcare or government environment Certified Medical Assistant (CMA) designation preferred Ability to perform all

PSSD MSA

functions when needed Strong leadership, communication, and organizational skills Proficiency with Microsoft Office and aptitude for learning NIH systems Flexibility to support off‑shift coverage and assessments Commitment to full-time, on-site work Conditions of Employment On-site presence required; remote work not permitted Must successfully complete federal background investigation and obtain NIH PIV badge Emergency Essential position - must report during adverse weather and closures Compliance required with NIH Privacy Act, patient confidentiality standards, vaccination requirements, and conduct policies

What You'll Do:

Lead Staffing & Daily Operations Drive Recruitment & Onboarding Train, Coach & Manage Performance Ensure Compliance, Reporting & Communication Why Spectrum Healthcare Resources? At Spectrum Healthcare Resources, you'll support one of the most respected healthcare institutions in the world while advancing your leadership career in a mission-driven environment. This role offers visibility, responsibility, and the opportunity to make a meaningful impact on patient care and clinical research every day. Ready to lead at the center of medical discovery? Apply today.

For More Information Contact:

Laura Hatcher 314-744-4156 Laura_Hatcher@spectrumhealth.com

Company Overview:

At Spectrum, we utilize over thirty-five years of experience providing optimal solutions for federal agencies that are both innovative and cost-effective. We hold ourselves to the highest standard to ensure successful outcomes for the facilities and healthcare professionals we serve. As a Joint Commission Certified Healthcare Resource, dependability and service are the driving forces of our mission.

EOE/Disabled/Veterans Location :

Location US-MD-Bethesda Recruiter :

Full Name:

First Last Laura Hatcher Direct phone number 3147444156

Recruiter :

Email Laura_Hatcher@spectrumhealth.com