CQI- Program Coordinator Full time--Neurosurgery Research

CQI

• Program Coordinator Full time
• Neurosurgery Research Henry Ford Health
• 3.

8 Detroit, MI Job Details Full-time 1 day ago Benefits Health insurance Dental insurance Tuition reimbursement Qualifications Statistics Program development Research Contract management in healthcare Patient safety Change management Statistical analysis Bachelor's degree Decision making Quality improvement Conflict management Mentoring Contracts Presentation creation Project leadership Full Job Description

GENERAL SUMMARY

Blue Cross Blue Shield of Michigan (BCBSM) sponsored Collaborative Quality Initiatives (CQIs) are statewide quality improvement programs whose goals are to improve quality, safety, and clinical outcomes for healthcare procedures and medical conditions across the state of Michigan (https://www.valuepartnerships.com/programs/collaborative-quality-initiatives/). Henry Ford Health is home to the Coordinating Centers for 2 of the 18 current CQIs. The CQI Program Coordinator will be responsible to build new relationships and maintain existing relationships with Ambulatory Surgery Centers across the state. In addition to providing leadership and professional expertise for participating sites, the CQI Program Coordinator will oversee the recruitment, on-boarding, contracts and QI initiatives at these Ambulatory Surgery Centers. The CQI Program Coordinator will collaborate with CQI Coordinating Center Program Managers (including those led by both Henry Ford Health and Michigan Medicine), the BCBSM Value Partnerships Team, and CQI participating sites across the state. The CQI Program Coordinator reports directly to the CQI Program Manager.

EDUCATION/EXPERIENCE REQUIRED

Bachelor's degree in Business, Science, Public Health, Health Administration, Nursing, Allied Health or related field required. Master's degree preferred. Five (5) years of health care experience required, including experience working with the BCBSM sponsored CQI program and CQI related contracts. Two (2) years of project management and/or process improvement experience preferred. Knowledge of health care delivery including patient flow (inpatient, procedural, ambulatory care), health care operations and payment models. Demonstrated performance improvement success. Experience with new program/initiative development, implementation and evaluation. Computer skills including knowledge of Microsoft Word, PowerPoint, Microsoft Excel, Care Plus, electronic mail and Internet navigation software. Ability to problem solve independently and work with minimal direction. Excellent organizational skills. Ability to work with senior leaders and large teams with diverse members. Demonstrated ability to negotiate and resolve conflicts. Ability to adapt, respond and prioritize in a rapidly changing health care environment and ability to successfully manage multiple competing demands. Ability to act as a change agent, providing direction to others and gaining their support. Basic understanding of the research process and statistical analysis. Strong leadership/mentoring skills and customer service skills. Strong interpersonal skills; ability to communicate effectively with all levels of management and staff across the System. Strong base of patient safety knowledge including human factors and Failure Mode and Effects Analysis. Strong oral and written communication skills including presentation skills. Understanding of health care cultures including medical and nursing cultures. Sound decision-making skills and problem-solving skills. Preferred skills Experience in public health, overseeing pilot projects, some experience with patient engagement surveys, Patient reported outcomes Additional Details This posting represents the major duties, responsibilities, and authorities of this job, and is not intended to be a complete list of all tasks and functions. It should be understood, therefore, that incumbents may be asked to perform job-related duties beyond those explicitly described above. Overview Henry Ford Health partners with millions of people on their health journey, across Michigan and around the world. We offer a full continuum of services

• from primary and preventative care to complex and specialty care, health insurance, a full suite of home health offerings, virtual care, pharmacy, eye care and other health care retail.

With former Ascension southeast Michigan and Flint region locations now part of our team, Henry Ford's care is available in 13 hospitals and hundreds of ambulatory care locations. Based in Detroit, Henry Ford is one of the nation's most respected academic medical centers and is leading the

Future of Health:

Detroit, a $3 billion investment anchored by a reimagined Henry Ford academic healthcare campus. Learn more at henryford.com/careers. Benefits The health and overall well-being of our team members is our priority. That's why we offer support in the various components of our team's well-being: physical, emotional, social, financial and spiritual. Our Total Rewards program includes competitive health plan options, with three consumer-driven health plans (CDHPs), a PPO plan and an HMO plan. Our team members enjoy a number of additional benefits, ranging from dental and eye care coverage to tuition assistance, family forming benefits, discounts to dozens of businesses and more. Employees classified as contingent status are not eligible for benefits. Equal Employment Opportunity/Affirmative Action Employer Equal Employment Opportunity / Affirmative Action Employer Henry Ford Health is committed to the hiring, advancement and fair treatment of all individuals without regard to race, color, creed, religion, age, sex, national origin, disability, veteran status, size, height, weight, marital status, family status, gender identity, sexual orientation, and genetic information, or any other protected status in accordance with applicable federal and state laws.