Job Description
Thrive Family Recovery Resources is a growing non-profit that provides holistic supportive services to families impacted by a loved one's substance use concerns. Thrive is hiring a Programs and Operations Coordinator to play a vital role in advancing Thrive's mission by supporting day-to-day operations including finances, costs center budgets, payroll, and program implementation, as well as coordinating communications, marketing, and programming support as needed. This position serves as the organizational hub focusing on internal systems, logistics, and implementation. The ideal candidate is highly organized, relationship-oriented, detail-focused, and passionate about supporting individuals and families impacted by substance use and related challenges. They understand the critical role of behind-the-scenes implementation and take pride in creating the systems, processes, and structure that make mission-driven work possible.
Job Responsibilities Include:
Administrative Operations Serve as a primary point of contact for participants, volunteers, and community partners. Maintain participant databases and organizational records. Manage office systems, filing, and administrative workflows. Coordinate vendor relationships and operational logistics. Assist with board meeting preparation and organizational projects. Develop and maintain operational procedures and documentation. Financial & Grant Administration Support Working in collaboration with Thrive's fractional finance consultant: Process invoices and accounts payable. Maintain expense allocation and budget tracking spreadsheets. Track grant expenditures and restricted funding allocations. Support grant reimbursement requests and documentation. Maintain donor records and contribution tracking. Assist with data collection and reporting for grants and organizational metrics. Organize financial documentation and records for reporting and compliance purposes. Coordinate financial information with the organization's accounting consultant. Payroll processing Program & Event Coordination Coordinate logistics for workshops, educational programs, support groups, retreats, and special events. Manage participant registration, communication, and follow-up. Create and maintain program calendars and schedules. Coordinate facilitators, volunteers, venues, and program materials. Provide onsite support for workshops, trainings, and events as needed. Track participation, attendance, and program outcomes. Manage Eventbrite event creation, registration tracking, and reporting. Coordinate email marketing campaigns and newsletters through Mailchimp. Assist with social media scheduling and content management. Gather participant stories, testimonials, photos, and other marketing assets. Update website content and event information. Support community outreach and partnership communications. Other Internal Operations as Needed Qualifications Required Excellent organizational, project management, and communication skills. Proficiency in Microsoft Word, Excel, Outlook, Sharepoint and Google Workspace Experience using Mailchimp, Eventbrite, and database management systems. Ability to manage multiple projects and deadlines simultaneously. Strong attention to detail and follow-through. Ability to work independently while collaborating effectively with a small team. Strong customer service and relationship-building skills. Preferred College degree, community college or technical college completion Experience in nonprofit, behavioral health, recovery, family support, education, or community-based organizations. Experience coordinating programs, workshops, trainings, or events. Familiarity with basic budget tracking and financial administration. Experience with social media management and content coordination. Understanding of trauma-informed, family-centered, and recovery-oriented approaches. Benefits Include:
Insurance stipend Cell phone stipend Generous Paid Time Off (PTO) Sick Pay Eleven (11) paid holidays annually Hybrid position, in-office 3 days, home office 2 days Work/Life balance
