Cass County Program Coordinator

"To reduce the impact and harm of sexual violence in the communities we serve."

Position Title:

Cass County Program Coordinator Hours Per Week:

40 Reports to: County Supervisor (Beltrami, Clearwater, and Hubbard Counties)

Office Location:

Primary workspace is located in Walker , MN . However , this position will travel to the Beltrami County Office at least once per month . Position training will require travel to the Beltrami County office for 4- 10 weeks depending on prior experience/education. You will also be asked to help maintain a clean, safe work environment by fulfilling daily cleaning and sanitation responsibilities when you staff the County office, and when you're assigned to provide in-office coverage in Walker (upon completion of the 40-hour sexual assault advocacy training program).

Overall Objective of Position:

T he Cass County Program Coordinator is a sexual violence advocate with Support Within Reach and will be responsible for developing and implementing sexual violence victim services and programing within the Cass County area. Within this work, this staff will be responsible for providing crisis intervention, support, advocacy, and information and referrals to victims of sexual violence and sexual exploitation. This is a Full -time position and is housed out of Support Within Reach office in Walker , MN. It requires rotating on-call responsibilities with other staff in Beltrami, Clearwater, and Hubbard Counties .

Areas of Responsibility :

Ethical & Professional Behavior :

Represent an agency's mission and values with those you interact with in your professional role. Maintain a respectful, non-judgmental demeanor towards clients and community members utilizing a framework of trauma informed and survivor - centered approach . Be aware of and maintain appropriate client confidentiality. Provide compassionate and empathetic services while maintaining clear professional relationship boundaries . Comply with mandatory reporting and client confidentiality criteria as defined by law. Participate in goal setting for the agency and exhibit open communication and teamwork with other staff members. Attend all relevant staff meetings, administrative meetings, case consultations, strategic planning sessions, and participate in group decision-making processes , and attend all relevant meetings as requested. Maintain accurate records of client contacts and presentation forms, and complete necessary paperwork in a timely manner . Share in & support other staff in general office duties as needed, such as answering phones, filing, photocopying, clean-up, etc. Participate in projects and special assignments as approved by Supervisor / Executive Director . Primary Responsibility Maintain an active case load of clients . Work with clients by phone, email, and in face-to-face meetings , both one-on-one and in groups. Provide client-centered, trauma informed, and culturally competent crisis intervention and direct services to primary and secondary victims/survivors of sexual violence, including support, information, referrals, systems advocacy, arranging transportation, and emergency services as needed. Provide information to clients as needed on various topics such as safety planning/risk assessment, dynamics of sexual violence, and common reactions to sexual violence, use of technology involved to sometimes carry out sexual violence, sexual exploitation, the impact of violence on children, crime victims' rights, reparations, and other issues as identified by the client . Provide legal advocacy services, including assistance with filing OFP/HRO's, attending court hearings with clients, and supporting clients during law enforcement interviews. Provide community education and awareness related to Support Within Reach services . Provide a minimum of 6 events per year (including articles in the newspaper, public service announcements on radio stations, posting brochures/posters in outlying areas of the community). Assist in the provision of victim/client services with other Support Within Reach staff advocates and volunteers in the Counties, including the coordination of in-office scheduling and on-call crisis line coverage to ensure immediate access to services. Become proficient in the reporting tool CAP60 to appropriately document and update client information , prevention education, and professional development . Oversee and carryout program goals related to the Sexual Assault Multi- Disciplinary Response Team . See additional program components below for SMART Team Program Component Duties . Coordinate efforts with the Volunteer Manager to recruit and train Cass County volunteers. Coordinate planning and facilitation of support groups . Inform County Supervisor of programming issues, trends, needs, and concerns related to agency's overall functioning in Cass C ounty. Ensure that statistics/reports are maintained and completed in a timely manner for monthly board meetings; quarterly, mid-year, and annual reports for grant writing. Schedule monthly program meetings with the County Supervisor (or more often if needed) to discuss client concerns, workload management, professional development interests and training needs, and developments within the programs you oversee. C ontinuing education - maintain a minimum of 10 hours per year. Up to 5 hours per year can be completed through the use of educational tools (videos, books, and consultations) you personally select. A ssist in providing 24-hour response to survivors at law enforcement centers, hospitals and other locations after hours . Share in on-call responsibility with other direct service staff each month within Clearwater, Hubbard, and Beltrami counties . C oordinate with staff to ensure agency participation in special events , such as county/health fairs, Sexual Assault Awareness Month, Stalking Awareness Month, Child Abuse Awareness Month, Crime Victim Rights Week, Take Back the Night, etc. Other duties as assigned by the Supervisor / Executive Director . Build and maintain collaborative relationships with community partners and area agencies. Coordinate and/or assist with adult community education and professional training, including distributing posters, brochures, cards, and other publicity as needed. Assist with volunteer training as needed. Network with community agencies to inform them of services to encourage referrals. Complete speaking engagements and assist with the process of evaluating the agency's educational series. Attend statewide networking meetings as appropriate . Contribute to agency newsletter and mailing lists as requested Advocacy, Outreach, and Organization Representation Build and maintain collaborative relationships with community partners and area agencies (this includes but is not limited to law enforcement agencies, medical providers, tribal programs/organizations, prosecutors, probation, court administration, other victim service professionals, schools, etc. Attend the following meetings as able: Leech Lake SART/DART, Coordinate and/or assist with adult community education and professional training, including distributing posters, brochures, cards, and other publicity as needed . Assist with volunteer training as needed. Network with community agencies to inform them of services and to encourage referrals. Complete speaking engagements and assist with the process of evaluating the agencies' educational series. Attend statewide networking meetings as appropriate .

SMART Team Program Component Duties Objective:

To coordinate the process of the Sexual Assault Multi-disciplinary Action Response Team (SMART) as it monitors implementation and evaluation of the Cass County SMART team. The Site Coordinator will facilitate ongoing communication between SMART members by maintaining a formal planning process. Areas of Responsibility Coordinate monthly meetings/annual planning retreat ( facilitate meetings, develop agendas, take minutes, & disseminate materials to team members, etc.) . Communicate with and facilitate communication between team members. Work to ensure participation and representation from key agencies (prosecution, law enforcement, probation, hospitals, etc.) and specific populations . Invite/recruit primary and secondary members as necessary. Develop materials and provide orientation for new team members. Facilitate overall project development and planning, including ongoing monitoring of mission statement and project goals. Provide guideline protocol training as needed - must provide one in-service training each month at a minimum. Problem-solve issues and mediate problems between participants/agencies. Work to build cultural competency within the team. Administer and implement the eight-step protocol model in concert with the team. Network with agencies, systems, and community members to gather input on improving response to victims of sexual assault in Cass County. Gather, compile, disseminate , and maintain statistical data and records for the project (i.e . , client/team evaluations, community needs assessments, etc . ). Prepare and submit all necessary project reports and updates for the project. Attend other multi-disciplinary meetings as necessary. Attend quarterly

WE-SMART

Meetings. Qualifications Prefer B.A. in psychology, human services, criminal justice or related field; or equivalent combination of education and experience totaling 4 years may be substituted . Minimum required A.A. in psychology, human services, criminal justice or related field; or equivalent combination of education and experience totaling 2 years may be substituted . Must demonstrate competency in the completion of the above noted job responsibilities. Comprehensive knowledge base and comfortable in working with issues related to sexual violence on an individual and community level. A philosophy of non-violence and non-discrimination . The ability to deal with people of different economic and cultural backgrounds; respect for and sensitivity to the needs and rights of others, including those with differing cultural, racial, religious, age, ability, and affectional differences between people. The ability to follow strict guidelines to maintain client confidentiality. Strong advocacy skills, including: The ability to identify client's strengths and needs; The ability to connect client to appropriate community resources; The ability to respond to women , men , and children in crisis with appropriate interpersonal communication and intervention skills; Knowledge of and skills with legal & medical advocacy; Being assertive, while maintaining ethical & professional behavior when advocating for victims' rights. The ability to communicate effectively, both verbally and in writing. Economical and careful with property, resources, supplies and use of time. Ability to react calmly and efficiently to new or stressful situations. Demonstrates understanding and support of management by communicating information to management, demonstrates support of management to staff, clients and the community. Public speaking and group facilitation skills . Successfully pass the background check. The ability to work effectively with the staff, volunteers, board members , community agencies, and media, utilizing teamwork where appropriate . The ability to work independently with minimal supervision, to seek supervision as needed, and to work as a team member . Good organizational skills amidst stressful situations. The ability to work flexible hours when necessary and be able to be on call as needed for the position. Must possess a valid Minnesota driver's license and own working vehicle . Must have and maintain a clean driving record. Proficient computer skills, especially in word processing and spreadsheets. Personal qualities of integrity, credibility, and dedication to the mission of SWR.