Office Support Specialist, Sr. / Program Specialist

Classification Summary Freeborn County has a opening for an Office Support Specialist Sr. / Program Specialist - DHS Merit System Class Summary Under general supervision, provides work direction to other incumbents in the Office Support Specialist or Office Support Aide classifications. Provides administrative support to agency director and supervisors, or to a major program area in an agency. In some positions, incumbents may be required to know technical terminology or special software programs. Incumbents will often research and respond to issues that may have no immediate solutions within established procedures and guidelines. Examples of Duties (These are illustrative examples only-a position may not include all the work examples given, nor does the list include all that may be assigned.) Completes special projects, research, assigned program responsibilities and other complex assignments. Answers questions from the public regarding agency programs. Assists clients in completing program forms and may assist in processing applications for services. Reviews and selects mail to independently research and answer for agency managers or supervisors. Prepares agendas for county board meetings. Develops, implements and maintains office procedures and work systems to resolve existing problems or to respond to new systems or policies. Maintains administrative or fiscal data and prepares reports. Maintains adequate inventory of office supplies and forms required for agency operation. Provides other employees with information, assistance and services. Issues are often complicated and varied. Final answers require considerable research. Collects and analyzes data for administrative reports. Types correspondence and performs other support work for agency director and supervisors. Acts as liaison for social services agency with county human resources staff or merit system. Completes necessary personnel forms for submittal to county personnel office or merit system. Minimum Qualifications Merit System Minimum Qualifications Completion of two (2) year associates degree in, or related to, business, accounting, office management or information systems and one year related experience and/or training performing advanced, responsible office support. This experience may include the operation of computer software involving word processing, spreadsheets, databases and/or a variety of software packages and/or lead work direction. Or High School Diploma or GED and three years related experience and/or training performing advanced, responsible office support. This experience may include the operation of computer software involving word processing, spreadsheets, databases and/or a variety of software packages and/or lead work direction. An equivalent combination of education, training and experience which provides the required knowledge, skills and abilities may be considered. Examination Process The screening process will consist of an evaluation and rating of education and experience based on the information you provide in your application. Please provide your complete relevant work history including dates of employment, positions held, responsibilities/duties performed and education. Please be thorough in listing this information as this will be used to determine your score. Once your application has been submitted, changes cannot be made. If you have a change in location availability or contact information, please email dhs.merit.system@state.mn.us with the new information and include your applicant ID. Please also apply at Freeborn County Application by May 22nd, 2026 An Equal Opportunity and Affirmative Action Employer