Group Fitness Program Director | Kraft Family YMCA

POSITION SUMMARY

The Group Fitness-Program Director I is responsible for leading and growing programs that reflect the YMCA's mission and serve community needs. This role includes supervising and developing part-time staff and volunteers, managing program operations and budgets, and ensuring a positive and high-quality experience for participants. The Program Director also builds partnerships with community organizations and supports outreach, marketing, and fundraising initiatives to strengthen engagement and impact.

ESSENTIAL FUNCTIONS

Program Leadership & Delivery Maintain consistent daily presence in assigned programs to support quality, safety, and staff oversight, following branch-specific expectations for on-site coverage and visitation. Launch new programs and grow existing ones in alignment with strategic goals and participant interests. Coordinate facility use and logistics to support smooth program delivery and engaging events. Staff Development & Supervision Recruit, train, schedule, and support part-time staff and volunteers to build a strong, inclusive team. Provide regular feedback and coaching to help staff grow and succeed. Motivate your team to meet goals and create a positive, mission-driven work culture. Community Engagement & Outreach Build partnerships with schools, nonprofits, and other organizations to strengthen program impact and visibility. Support outreach, marketing, and registration efforts to promote programs and ensure access for all. Fiscal Stewardship & Fundraising Develop and manage program budgets to meet financial goals and use resources responsibly. Contribute to the YMCA Annual Campaign by leading volunteer teams, supporting fundraising events, and achieving an individual fundraising goal that advances the branch's overall target. Member Experience & Evaluation Build strong relationships with members, families, and staff through positive, responsive communication. Address questions and concerns in a timely and professional manner. Track program data to evaluate success, improve experiences, and celebrate progress. Maintain a flexible schedule, including evenings and weekends, to meet program and organizational needs. Additional Responsibilities Take on other duties as assigned to support the YMCA's mission and evolving priorities. This job description may not be all inclusive. Employees are expected to perform all other duties as assigned. This job description may be modified when appropriate by Human Resources.

PROGRAM SPECIFIC ESSENTIAL FUNCTIONS

Manage and publish the group fitness schedule, ensuring class offerings are current, well-communicated, and member-focused. Track attendance and adjust classes based on trends and member needs; maintain quality updates on the group fitness mobile app. Conduct regular class audits to ensure alignment with YMCA standards and provide constructive feedback to instructors. Oversee studio equipment maintenance to ensure safe and efficient operation Support branch health and well-being initiatives by fostering member connection and promoting a positive wellness environment. Assist with planning and executing wellness events such as triathlons, fitness challenges, and health fairs. Collaborate with the Y-Health team to promote and deliver health-related programs. Facilitates high quality training opportunities for instructors. Obtain and maintain required certifications within 30 days of hire: CPRO, Basic First Aid, and Administering Emergency Oxygen.

QUALIFICATIONS

Bachelor's degree in related field such as Exercise Science, Kinesiology or Health Promotion preferred. Minimum of 1 year experience in wellness program development or related work. NCCA accredited group fitness or personal training certification required. Experienced in and passionate about creating and fostering communities and relationship building through programs. Experience building a strong culture of hospitality through effective staff leadership and consistent member-centered service. Demonstrated experience in program and personnel development. Ability to effectively manage staff, programs, and department schedules. Strong oral, public speaking and written communication skills. Demonstrate initiative, effectively prioritize, and possess strong organizational skills. Builds meaningful relationships with individuals from diverse backgrounds, engaging youth, families, and community members in inclusive, mission-driven experiences. Multi-lingual desired but not required.

WORK ENVIRONMENT & PHYSICAL DEMANDS

The physical demands described here represent those that must be met by an employee to successfully perform the essential functions of this job. Primarily office and program settings with frequent interaction in gyms, classrooms, and outdoor spaces Moderate noise levels; may be louder during youth or community activities Regular use of computer, phone, and other office technology Frequent standing, walking, bending, and reaching; occasional lifting or moving up to 40 lbs Some work performed outdoors in varying weather conditions Flexible schedule required — may include early mornings, evenings, weekends, and occasional travel between branches or sites Must be able to provide valid identification for employment eligibility verification. Must possess a valid driver's license and have access to reliable transportation. A clean driving record is required to meet YMCA insurance standards. Travel between branch and/or site locations, and to off-site meetings and events is required. Reasonable accommodations may be made to enable individuals with disabilities to perform essential job functions