Student Success and Engagement Specialist

Student Success and Engagement Specialist East Carolina University - 4.3 Greenville, NC Job Details 21 hours ago Benefits Career development plan Qualifications Newsletters (communication methods) Office experience Full Job Description The Department of Biology is seeking to hire a Student Success and Engagement Specialist to support students and graduates associated with our undergraduate and graduate programs. Primary duties and their approximate effort allocation are student success and program administration (60%) and event planning and program support (40%). Examples of effort in student success and program administration include managing student support programs such as Learning Assistant recruitment and placement, student ambassador programs, and peer mentoring initiatives; maintaining academic and program documentation such as thesis and dissertation committee records and TA evaluations; and coordinating exam proctors and TA office space assignments. This position is responsible for departmental website updates, development and distribution of departmental newsletter, managing departmental social media platforms, and submitting requests/tickets for marketing and communication needs through offices like Creative Services to promote academic programs, highlight student achievements, and enhance engagement opportunities; program-specific materials, including four-year plans of study, recruitment publications, student success profiles, and digital or video displays. These materials are designed to inform prospective and current students and support academic progression. All materials adhere to institutional policies, branding, and editorial standards. Examples of effort in event planning and program support include coordinating graduate recognition ceremonies each fall and spring semester; planning and supporting recurring student engagement events such as orientations, research showcases, welcome events, and student mixers; organizing TA training workshops; supporting professional development opportunities such as career panels, alumni networking events, and lunches with visiting seminar speakers; coordinating lab tours and campus visit days for prospective students; and planning recruitment programs for prospective undergraduate and graduate students. Individuals in the position must be capable of working in-person during a standard Monday through Friday, 8:00 a.m. to 5:00 p.m. schedule but must have sufficient flexibility to adjust hours as needed to support occasional early evening and weekend departmental or university events. Minimum Education/Experience High school diploma or equivalency and one year of related office experience; or equivalent combination of training and experience. License or Certification required by statute or regulation None Preferred Experience, Skills, Training/Education Familiarity with Microsoft Office, including Microsoft Teams, and the demonstrated ability to quickly learn and adapt to new technology systems, including tasks such as webpage editing and digital content management. Strong organizational skills with close attention to detail and the ability to effectively manage multiple responsibilities and priorities. Excellent oral, written, interpersonal, and communication skills, with the ability to represent the Department of Biology and ECU in a positive, professional, and welcoming manner. License or Certification required by the Department None Special Instructions to Applicant Please ensure your full range of knowledge, skills, abilities, experience and education are listed on your application. Do not write 'see resume' on your application when completing the job duties section. If you answer the questions at the end of the application, please ensure your application reflects the knowledge, skills, abilities and experiences to support your answers (see job duties section of previous employment). Failure to answer the questions at the end of the application will not preclude your application from being considered but may result in your application not receiving full consideration of your knowledge, skills, and abilities. Applicants must be currently authorized to work in the United States on a full-time basis. Unless otherwise identified in the applicable job posting and consistent with University policy, the University will principally employ individuals who reside in the State of North Carolina to the greatest extent practicable. As such, most positions at East Carolina University require employees to live and work in North Carolina (or live within a reasonable daily commuting distance from their duty station) after hire. Candidates should be prepared to relocate within a reasonable, agreed-upon time after an offer of employment has been made and accepted to meet this requirement. Job Open Date 06/22/2026 Job Close Date - Positions will be posted until 11:59 p.m. EST on this date; If no closing date is indicated, the position will be posted until filled and may close at any time after the recruitment has been completed. 06/29/2026 Open Until Filled No Quick Link for Direct Access to Posting https://ecu.peopleadmin.com/postings/94609 Alternate option If no applicants apply who meet the required competency level and training & experience requirements, then management may consider other applicants. Salary would be determined based on budget, UNC salary administration, and/or candidate qualifications. Nondiscrimination Statement East Carolina University is committed to workforce success and cultivating a culture of care for our employees. ECU prohibits unlawful discrimination and harassment based on race/ethnicity, color, genetic information, national origin, religion, sex, sexual orientation, gender identity, age, disability, political affiliation, and veteran status. All qualified applicants will receive consideration for employment without regard to their protected veteran status or disability. Individuals requesting accommodation under the Americans with Disabilities Act Amendments Act (ADAAA) should contact the ADA Coordinator at (252) 737-1018 (Voice/TTY) or ADA . Eligibility for Employment Final candidates are subject to criminal & sex offender background checks. Some vacancies also require credit or motor vehicle checks. ECU participates in E-Verify. Federal law requires all employers to verify the identity and employment eligibility of all persons hired to work in the United States. If highest degree earned is from an institution outside of the U.S. and its territories, final candidates are required to have their degree validated as equivalent to the degree conferred by a regionally accredited college or university in the U.S. Department for People Operations, Success, and Opportunity If you experience any problems accessing the system or have questions about the application process, please contact the Department for People Operations, Success, and Opportunity at (252) 328-9847 or toll free at 1-866-489-1740 or send an email to . Our office is available to provide assistance Monday-Friday from 8:00-5:00 EST.