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DMV - Program Coordinator IV

Job

Department of Transportation

Matthews, NC (In Person)

$72,314 Salary, Full-Time

Posted 4 days ago (Updated 2 days ago) • Actively hiring

Expires 6/8/2026

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Job Description

Agency Dept of Transportation Division Division of Motor Vehicles Job Classification Title Program Coordinator IV (NS) Position Number 60029962 Grade NC14 About Us It's the mission of the NC Department of Transportation to connect people, products and places safely and efficiently with customer focus, accountability, and environmental sensitivity to enhance the economy and vitality of North Carolina. We encourage you to consider joining NCDOT where our work not only serves the citizens of North Carolina but has an impact on our world through all modes of transportation. Description of Work Please note that all positions close at 12:00 AM on the posted closing date. You must apply by 11:59 PM prior to the posted closing date. The North Carolina Division of Motor Vehicles is looking for motivated and energetic people to join our team. Start an exciting new career with an organization that is on the move! The DMV Program Accountability Auditor will travel throughout the state performing audits at our 129 Contracting License Agencies, State offices, On-line dealers who are online with DMV to License and Title Vehicles, License and Theft Special Funds in our 7 districts and daily collection at our 113 Driver License Offices to make sure they are operating in accordance with state law, standard operating procedures, and contractual agreement. The auditor will work closely with the Audit Manager that is over the DMV Program Accountability Unit. Under the direction of the Audit Manager, the auditor will ensure that offices adhere to the procedures and guidelines necessary to be able to perform their daily audits. Auditor will provide necessary training and guidance to these locations when needed concerning audits. Each auditor needs to be able to work independently on his/her own, to be able to plan, schedule and coordinate his/her audit. The auditor must audit each office that has been designated or assigned to them in a timely manner and provide a report of such audit to the Audit Manager for review. In the License Plate Agencies and State Registration Offices the audits consist of verifying dealer accounts for outstanding balances, verifying all inventory for which the agency is accountable, verifying plate turn-ins, verifying State Funds, deposits and deposit certification to the state treasurer's office and auditing reversal records, trade in reports and no fee transactions. This auditor is also responsible for performing audits on documents sent into the Division by dealerships to ensure that proper payments are made to the Division. The auditor is responsible for auditing franchise and independent car dealers throughout the state who participate with DMV in the dealer online program on a regular basis or as deemed necessary by the Division. The audit consists of verifying all inventory assigned to the dealership and monitoring the issuance of license plates and stickers. Auditor will also be responsible to conduct Out of State audits concerning "Online dealers/leasing companies" once a year. Auditor must perform audits on documents sent into the Division by dealerships to ensure that proper payments are made to the Division. At License and Theft Offices the auditor audits special funds that are used in undercover/covert operations. The auditor is responsible for performing audits at our 113 Driver License offices verifying State Funds, daily deposits and deposit certifications to the state treasurer's office are done in a timely manner. The auditor must investigate of any alleged wrongdoing by State Employee, License Plate Agent, or their employees, such as embezzlement or missing inventory, etc. The auditor is responsible for conducting an immediate investigation and audit if a License Plate Agency or Driver License Office is robbed, broken into or otherwise damaged. The auditor must prepare and submit a written report to Vehicle Services that is over License Plate Agencies and Driver Services that is over Driver License Offices with his/her findings before that agency can reopen. The auditor appears in court to testify regarding criminal investigation and to represent the Commissioner of Motor Vehicles when DMV records are subpoenaed. This may be in local, district, superior, civil or federal court. When a new LPA is opened or relocates, the auditor would need to be there to make sure all inventory is accounted for within the LPA. Auditor will sometimes be called up to Raleigh to work on special assignments/projects or to provide training to other individuals. The program area for this position includes one or more of the following: experience in accounting or finance, experience in STARS dealing with License Plate Agencies and On-line dealers, SADLs dealing with Driver License Office, experience in SAP dealing with License and Theft covert investigations, and/or experience in examining DMV documents to determine if the correct fees have been charged.
Knowledge Skills and Abilities/Management Preferences Salary Grade and Salary Range:
NC14 $52,592 - $92,036 Management prefers applicants with the following: Knowledge of the principles and practices of public and business administration. Knowledge of accounting practices and procedures. Demonstrated ability to initiate and install administrative programs and procedures and to evaluate their effectiveness. Demonstrated ability to exercise judgement and discretion in establishing, applying, and interpreting policies and procedures. Demonstrated ability to establish and maintain effective working relationships with agency personnel, officials, and the public. Minimum Education and Experience Some state job postings say you can qualify by an "equivalent combination of education and experience." If that language appears below, then you may qualify through EITHER years of education OR years of directly related experience, OR a combination of both. See the Education and Experience Equivalency Guide for details. Bachelor's degree from an appropriately accredited institution and three (3) years of experience in the program related to the area of assignment; or an equivalent combination of education and experience. EEO Statement The State of North Carolina is an Equal Employment Opportunity Employer and dedicated to providing employees with a work environment free from all forms of unlawful employment discrimination, harassment, or retaliation. The state provides reasonable accommodation to employees and applicants with disabilities; known limitations related to pregnancy, childbirth, or related medical conditions; and for religious beliefs, observances, and practices.
Recruiter:
Genesis M.
Wallace Email:
DOT-WorkdayJobRecruitment@ncdot.gov North Carolina State Government is one of the state's largest employers, with over 76,000 employees all working toward a common goal: a safer and stronger North Carolina. We are a large organization comprised of various agencies, offices, and universities, each providing important public services. Eligible state employees are entitled to comprehensive benefits, including a variety of leave options, professional development opportunities, insurance, and more. To learn more about the benefits of being a North Carolina state employee, visit the N.C. Office of State Human Resources' website. Permanent, temporary, and time-limited state government jobs can be found from the mountains to the coast. Find your next opportunity today! State Application Resources/Frequently Asked Questions Valuing Education and Experience The State of North Carolina values the knowledge and experience of our jobseekers and current state employees. Approximately 91 percent of state job classifications allow experience to be substituted for education or do not require a post-secondary degree. Learn more about how you may qualify for a position through education or directly related experience, or a combination of both, with the Education and Experience Equivalency Guide. All job postings close at 11:59pm the night before the End Date on the posting. Introduce yourself to our recruiters and we'll get in touch if there's a role that seems like a good match. If you are already a state employee, please search for jobs by clicking here.

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