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Essential Personnel

Customer Program Specialist

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Job Description

Are you a proactive problem-solver who enjoys building strong client relationships and working alongside production teams? Essential Personnel is seeking a dedicated Customer Program Specialist for a leading contract manufacturing company in Grand Island, NE! In this role, you will serve as the primary point of contact for customers, overseeing order entry, delivery schedules, and cross-departmental coordination in a fast-paced environment. Requirements for
Customer Program Specialist:
5+ years of customer program experience in a manufacturing environment Willingness to work on the shop floor alongside manufacturing operations Strong Excel and Microsoft Office skills; ERP experience (Syteline) preferred Proven ability to de-escalate issues and communicate effectively under pressure Responsibilities for
Customer Program Specialist:
Serve as the main point of contact for customer inquiries regarding orders, pricing, and schedules Manage purchase orders, verify quantities, and proactively communicate delays Collaborate with planning, engineering, purchasing, and production teams Investigate shipment discrepancies, coordinate corrective actions, and resolve complaints Maintain accurate customer records and administrative reports in Syteline (ERP) Benefits Offered for
Customer Program Specialist:
Quarterly Profit Sharing and 401(k) with company match Comprehensive Medical, Dental, Vision, and Life Insurance Paid time off, 80 hours of paid holidays, and career advancement opportunities While Working for
Essential Personnel:
Weekly pay- direct deposit Holiday Bonus paid to eligible employees Health insurance Vision Insurance Dental Insurance #CustomerProgramSpecialist #AccountManager #EssentialPersonnel #GrandIslandJobs #NowHiring INDGIB Ready to Take the Next Step?
Call us today:
(308) 381-4400 Submit your resume: http://www.essentialpersonnel.com/submit-resume, or Email your resume to grandisland@essentialpersonnel.com. Don't miss out! Apply today! (Essential Personnel is an equal opportunity employer and affirmative action employer.)

Benefits

  • Paid Time Off (PTO)
  • 401(k) Plans
  • Employee Stock Options (ESOs)
  • Health Insurance