Program Coordinator

Program Coordinor Department of Ste Department of Ste - Agency Wide Summary This position is loced the Nional Visa Center (NVC) in Portsmouth, NH. The Nional Visa Center (NVC) is organized within the Office of Domestic Operions, Visa Services Office, Bureau of Consular Affairs (CA/VO/DO). The position serves as a Program Coordinor with responsibility for the planning and coordinion of a strong and effective Post Liaison Program. Learn more about this agency Summary This position is loced the Nional Visa Center (NVC) in Portsmouth, NH. The Nional Visa Center (NVC) is organized within the Office of Domestic Operions, Visa Services Office, Bureau of Consular Affairs (CA/VO/DO). The position serves as a Program Coordinor with responsibility for the planning and coordinion of a strong and effective Post Liaison Program. Learn more about this agency Overview Help Accepting applicions Open & closing des 05/14/2026 to 05/27/2026 Salary $120,548 - $156,715 per year Pay scale & grade GS 13 Locion 1 vacancy in the following locion: Portsmouth, NH 1 vacancy Remote job No Telework eligible Yes—Telework may be authorized in accordance with agency policy and guidelines. Travel Required Occasional travel - Occasional travel required. Relocion expenses reimbursed No Appointment type Permanent Work schedule Full-time Service Competitive Promotion potential 13 Job family (Series) 0301 Miscellaneous Administrion And Program Supervisory stus No Security clearance Top Secret Drug test Yes Position sensitivity and risk Critical-Sensitive (CS)/High Risk Trust determinion process Suitability/Fitness Nional security Announcement number

M/CA-DEU-2026-0002

Control number 869110200 This job is open to Help The public U.S. Citizens, Nionals or those who owe allegiance to the U.S. Duties Help Provides frontline oversight of NVC Post Liaison and Scheduling services. Establishes and maintains close and effective working relionships with key contractor personnel involved in Immigrant Visa (IV) processing . Monitors incoming communicions from posts and oversees NVC IV interview scheduling activities on behalf of overseas Embassies and Consules to ensure th the scheduling process operes smoothly and efficiently. Works closely with contractor staff to ensure th notices of appointment are properly genered and dissemined to all parties involved in the cases, including applicants, petitioners, and agents of choice, as applicable. Works closely with NVC contractor staff, Consular Officers, and leadership to analyze, develop, implement, and upde Visa Office policy guidance. Serves as a Government Technical Monitor (GTM) with responsibility for monitoring and overseeing technical performance on assigned aspects of various contracts administered by NVC for assigned contracts administered by NVC. Requirements Help Conditions of employment U.S. Citizenship is required. Incumbent subject to random drug testing. Must be able to obtain and maintain a Top Secret security clearance. Annual Confidential Financial Disclosure required within first 30 days. Successfully pass the E-Verify employment verificion check. To learn more about E-Verify, including your rights and responsibilities, : www.dhs.gov/E-Verify/ Qualificions Applicants must meet all the required qualificion requirements described below by the closing de of this announcement.

NOTE:

Applicants must meet time-in-grade and time after competitive appointment requirements, by the closing de of this announcement.

Time-In-Grade Requirements:

Federal applicants must have served 52 weeks the next lower grade to sisfy time-in-grade restrictions, per 5CFR 300, Subpart F. Applicants must have 1 year of specialized experience equivalent to the GS-12 level in the Federal service which provided the applicant with the particular knowledge, skills and abilities to perform the duties of the position. Qualifying specialized experience must demonstre the following: Experience reviewing, evaluing, and staying abreast of developments and changing stregic priorities th impact how products and services are delivered. Experience managing incoming and outgoing communicions with stakeholders, analyzing trends and articuling possible solutions. Experience analyzing, developing and implementing directives to internal and external audiences. Experience planning and managing prioritizion of complex processes th are dependent upon input from other sources. There is no substitute of educion for specialized experience for the GS-13 position. Educion Educion requirements do not apply to this vacancy announcement. Additional informion To request a reasonable accommodion for additional time on the timed sections of the assessment, please submit your request using the "Request a Reasonable Accommodion" button within the Assessment Applicion. For all other reasonable accommodions the U.S. Department of Ste, please contact the Office of Accessibility and Accommodions (OAA) OAA@ste.gov . OAA is responsible for reviewing and adjudicing reasonable accommodion (RA) requests for the Assessment Btery being used for this announcement. The following applies to all RA requests: RA requests cover additional time on timed sections only. Applicants submitting a RA request MUST tach supporting medical documention signed by a licensed, treing medical provider. The documention should describe the nure, severity, and expected durion of the condition, identify the relevant medical condition or diagnosis, and explain the basis for the requested extension. RA requests th do not contain supporting medical documention tachments the time of initial request may be subject to further review.

Note:

 the following documents do not, on their own, qualify for automic approval of the RA request: Schedule A letters, VA benefits letters, or SSA letters. Applicants MUST submit their applicion before the vacancy closes, even if pending an accommodion decision. Applicants are encouraged to carefully follow instructions reled to medical documention provided in the vacancy announcement prior to beginning the RA process. Applicants will have 48 hours after their RA request is adjudiced to complete the assessment btery. Scores genered after the allotted timeframe will not be admissible and the applicant will not be considered further for the vacancy. If a different type of RA is needed, please contact OAA directly OAA@ste.gov . If eligible, situional telework agreements may be permitted with supervisory approval. [REMOVE content, as approprie, for the position]. Multiple positions may be filled from this announcement. If eligible, applicants to this announcement may be referred to other similar positions in other Bureaus/Offices in the Department for up to 240 days. Telework eligibility and security clearance requirements may vary for such similar positions.

Veterans:

Veterans' preference points are added to the passing score of candides eligible for either 10-point or 5-point preference. Qualified veterans who have a compensable service-connected disability of least 10% or more are listed the top of a certifice regardless of score except when the position being filled is scientific or professional the GS-09 grade level, or higher. Other 10-point and 5-point preference eligible veterans who meet the eligibility and qualificion requirements are placed in score order. View informion on veterans' preference on OPM's Fed Hire Vets website. Agency & Interagency Career Transition Assistance Program (CTAP & ICTAP): View OPM's

CTAP & ICTAP

eligibility website for more informion. You must be red in the Well-Qualified cegory and submit supporting documents under the required documents section of this announcement to receive selection priority considerion. To be considered Well-Qualified applicants must: score an 85 or above, meet Minimum Qualificions, and demonstre proficiency in some, but not all major aspects of the position. Expand Hide additional informion Candides should be committed to improving the efficiency of the Federal government, passione about the ideals of our American republic, and committed to upholding the rule of law and the United Stes Constitution. Benefits Help A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits th are designed to make your federal career very rewarding. Opens in a new window Learn more about federal benefits . Review our benefits Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more informion on the specific benefits offered. How you evalued You evalued for this job based on how well you meet the qualificions above. The evaluion process consists of the ApplyGov Competency Based Assessments and a crediting plan for which applicants assigned a score between 70 and 100. A resume review conducted for minimum qualificion (MQ) requirements, per the "Qualificions" section of this announcement, of the top qualified candides based on combined total score. Resumes longer than two pages deemed ineligible and will not be considered further. Responses to questions th are not fully supported by your resume may result in a ring adjustment. You assessed on the following job-reled competencies (knowledge, skills, abilities, and other characteristics):

Non-Supervisory:

Oral Communicion, Writing, Interpersonal Skills, Problem Solving, Teamwork, Technology Oriention, Customer Service, Attention to Detail and Self-Management. Your score from the external assessment (i.e., Non-supervisory) will remain on file for 180 days, allowing you to apply for multiple DOS-announced positions without needing to retake the assessments. Top applicants may be referred to the hiring manager for further considerion. The assessment is used to measure the degree in which your background mches the competencies and KSAs required for this position. Your qualificions evalued on the following competencies: Ability to Liaise Program Management Writtent and Oral Communicion Analytical Thinking This announcement used the set number of highest-ranked eligibles. All candides tied the cut score referred. Cut-off score based on assessment method under 5 CFR §332.402 to refer candides to the selecting official for further considerion and possible interview. We will provide the selecting official a sufficient number of names, when available, to consider least three candides per vacancy. If fewer than three eligible and available candides per vacancy result, we may expand the referral in accordance with the pre-determined agency and OPM policy. In describing your experience, please be clear and specific. We do not make assumptions regarding your experience. Oversting your qualificions and/or experience in your applicion may result in your removal from considerion. You may preview questions for this vacancy. Benefits Help A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits th are designed to make your federal career very rewarding. Opens in a new window Learn more about federal benefits . Review our benefits Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more informion on the specific benefits offered. Required documents Required Documents Help Your resume should include relevant work experience, applicable educion and your contact informion. For current or previous federal employees, include the pay plan, series and grade. All required documents listed below, th are applicable to you, must be submitted to our automed system by 11:59 p.m. Eastern Time (ET) on the closing de of this announcement. 1. Resume limited to two pages showing relevant work/volunteer experience, educion and training. Include the start and end des (from month/year to month/year) and the number of hours per week worked/volunteered. Your resume serves as the basis for qualificion determinions and must support your answers to the completed online assessment questions. Resumes longer than two pages deemed ineligible and will not be considered further. 2. Veterans' Preference Documention, if applicable : To claim 5-point preference, submit a copy of your DD-214 Certifice of Release or Discharge from Active Duty. To claim 10-point preference, submit all required documention outlined on the SF-15 (Applicion for 10-Point Veteran Preference) to support your claim (e.g., DD-214, official stement from the Department of Veterans Affairs, etc.). If we cannot verify your 10-point preference claim, your applicion reviewed for 5-point preference. To claim 10-point derived preference (i.e., spouses, widows, widowers or mothers of veterans), submit a completed SF-15 and all required documention listed on the SF-15 to support your claim. To claim 0-point Sole Survivorship preference, submit a copy of your DD-214 or another form of official documention showing th your discharge or release from active duty occurred on or after August 29, 2008 and was based on a sole survivorship discharge.

For all preference claims:

DD-214 Member 4 copies are preferred and must show the des of service, type of discharge, and any qualifying service campaign medals. If you are currently on active duty and applying based on eligibility under the Veterans Opportunity to Work (VOW) Act , you must provide a certificion on letterhead from your military branch which contains your military service des, expected de of discharge or release, and the character of service to show th your military service was performed under honorable conditions. The expected de of discharge or release must be no ler than 120 days after the certificion is submitted for considerion for this vacancy announcement. For more veterans' preference informion, the USAJOBS Help Center . 3.

ICTAP/CTAP

documention, if applicable (e.g., reduction-in-force (RIF) separion notice, RIF separion SF-50 personnel action (ICTAP only, if available), most recent SF-50 (CTAP or ICTAP), certificion of expected separion, etc.). In addition, submit a copy of your current (or last) performance ring of record which must be least fully successful or equivalent and submit all required documents listed above th apply to you (e.g., resume, transcripts, SF-50, etc.). If you are relying on your educion to meet qualificion requirements: Educion must be accredited by an accrediting institution recognized by the U.S. Department of Educion in order for it to be credited towards qualificions. Therefore, provide only the tendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Educion . Failure to provide all of the required informion as sted in this vacancy announcement may result in an ineligible ring or may affect the overall ring. How to Apply Help Prepare your applicion in USAJOBS To start your applicion, click Apply and we'll walk you through the process to tach a resume and any required documents. During the applicion process you can review, edit, delete, and upde your informion. We'll automically save your progress as you go, so you won't lose any changes. You have until 11:59 p.m. Eastern Time (ET) on the closing de of this announcement to complete the applicion process. STEP 1: Select the "Apply" button and follow the instructions to register or sign into

USAJOBS. STEP 2

Submit your resume. Please see the Required Documents section for specific informion th should be outlined in your resume. STEP 3: Complete the online assessment questions. STEP 4: Submit all required documention applicable to you, as listed in the Required Documents section. To learn how to view the stus of your submitted supporting documention and applicion, the Applicion Instructions section of our agency's Civil Service selection process site . Technical assistance with your on-line applicion is available through the Help Desk mgshelp@monster.com or by calling (866) 656-6830 between the hours of 7:00 a.m. and 7:00 p.m. ET Alterne Applicion Procedures If applying online poses an extreme hardship, you may request alterne applicion procedures to submit your applicion package. Contact the Human Resources office listed on the announcement between the business hours of 8:15 a.m. and 5:00 p.m. ET least 2 working days prior to the closing de of this announcement. The applicion package for alterne applicion procedures must be submitted and received in the Human Resources office no ler than 11:59 p.m. ET on the closing de of this announcement. Paper applicions and informion sent by mail will not be accepted. Agency contact informion Candice D. Hanna Phone 000-000-0000 Fax 000-000-0000 HRSC@ste.gov Address U.S. Department of Ste Not accepting applicions by Mail Charleston, South Carolina 29405 United Stes Next steps After all applicion packages are received, we will review applicions and evalue applicants' qualificions. Then, in approximely two weeks after this announcement closes, we will refer candides, as described in the "How You Will Be Evalued" section, to the hiring manager for selection considerion. Your applicion stus upded up to four times during the following hiring phases: After applicions are received. After applicions are assessed to determine qualificions. After candides are referred to the hiring manager. After a selection is made. For the selected candides who receive a tentive job offer, we will conduct a suitability review and/or security background investigion th generally takes an average of least two to six months. Fair and transparent The Federal hiring process is set up to be fair and transparent. Please read the following guidance. Criminal history inquiries Equal Employment Opportunity (EEO) Policy Financial suitability New employee probionary period Privacy Act Reasonable accommodion policy Selective Service Signure and false stements Social security number request Required Documents Help Your resume should include relevant work experience, applicable educion and your contact informion. For current or previous federal employees, include the pay plan, series and grade. All required documents listed below, th are applicable to you, must be submitted to our automed system by 11:59 p.m. Eastern Time (ET) on the closing de of this announcement. 1. Resume limited to two pages showing relevant work/volunteer experience, educion and training. Include the start and end des (from month/year to month/year) and the number of hours per week worked/volunteered. Your resume serves as the basis for qualificion determinions and must support your answers to the completed online assessment questions. Resumes longer than two pages deemed ineligible and will not be considered further. 2. Veterans' Preference Documention, if applicable : To claim 5-point preference, submit a copy of your DD-214 Certifice of Release or Discharge from Active Duty. To claim 10-point preference, submit all required documention outlined on the SF-15 (Applicion for 10-Point Veteran Preference) to support your claim (e.g., DD-214, official stement from the Department of Veterans Affairs, etc.). If we cannot verify your 10-point preference claim, your applicion reviewed for 5-point preference. To claim 10-point derived preference (i.e., spouses, widows, widowers or mothers of veterans), submit a completed SF-15 and all required documention listed on the SF-15 to support your claim. To claim 0-point Sole Survivorship preference, submit a copy of your DD-214 or another form of official documention showing th your discharge or release from active duty occurred on or after August 29, 2008 and was based on a sole survivorship discharge.

For all preference claims:

DD-214 Member 4 copies are preferred and must show the des of service, type of discharge, and any qualifying service campaign medals. If you are currently on active duty and applying based on eligibility under the Veterans Opportunity to Work (VOW) Act , you must provide a certificion on letterhead from your military branch which contains your military service des, expected de of discharge or release, and the character of service to show th your military service was performed under honorable conditions. The expected de of discharge or release must be no ler than 120 days after the certificion is submitted for considerion for this vacancy announcement. For more veterans' preference informion, the USAJOBS Help Center . 3.

ICTAP/CTAP

documention, if applicable (e.g., reduction-in-force (RIF) separion notice, RIF separion SF-50 personnel action (ICTAP only, if available), most recent SF-50 (CTAP or ICTAP), certificion of expected separion, etc.). In addition, submit a copy of your current (or last) performance ring of record which must be least fully successful or equivalent and submit all required documents listed above th apply to you (e.g., resume, transcripts, SF-50, etc.). If you are relying on your educion to meet qualificion requirements: Educion must be accredited by an accrediting institution recognized by the U.S. Department of Educion in order for it to be credited towards qualificions. Therefore, provide only the tendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Educion . Failure to provide all of the required informion as sted in this vacancy announcement may result in an ineligible ring or may affect the overall ring. How to Apply Help Prepare your applicion in USAJOBS To start your applicion, click Apply and we'll walk you through the process to tach a resume and any required documents. During the applicion process you can review, edit, delete, and upde your informion. We'll automically save your progress as you go, so you won't lose any changes. You have until 11:59 p.m. Eastern Time (ET) on the closing de of this announcement to complete the applicion process. STEP 1: Select the "Apply" button and follow the instructions to register or sign into

USAJOBS. STEP 2

Submit your resume. Please see the Required Documents section for specific informion th should be outlined in your resume. STEP 3: Complete the online assessment questions. STEP 4: Submit all required documention applicable to you, as listed in the Required Documents section. To learn how to view the stus of your submitted supporting documention and applicion, the Applicion Instructions section of our agency's Civil Service selection process site . Technical assistance with your on-line applicion is available through the Help Desk mgshelp@monster.com or by calling (866) 656-6830 between the hours of 7:00 a.m. and 7:00 p.m. ET Alterne Applicion Procedures If applying online poses an extreme hardship, you may request alterne applicion procedures to submit your applicion package. Contact the Human Resources office listed on the announcement between the business hours of 8:15 a.m. and 5:00 p.m. ET least 2 working days prior to the closing de of this announcement. The applicion package for alterne applicion procedures must be submitted and received in the Human Resources office no ler than 11:59 p.m. ET on the closing de of this announcement. Paper applicions and informion sent by mail will not be accepted. Expand Hide how to apply Agency contact informion Candice D. Hanna Phone 000-000-0000 Fax 000-000-0000 HRSC@ste.gov Address U.S. Department of Ste Not accepting applicions by Mail Charleston, South Carolina 29405 United Stes Next steps After all applicion packages are received, we will review applicions and evalue applicants' qualificions. Then, in approximely two weeks after this announcement closes, we will refer candides, as described in the "How You Will Be Evalued" section, to the hiring manager for selection considerion. Your applicion stus upded up to four times during the following hiring phases: After applicions are received. After applicions are assessed to determine qualificions. After candides are referred to the hiring manager. After a selection is made. For the selected candides who receive a tentive job offer, we will conduct a suitability review and/or security background investigion th generally takes an average of least two to six months. Expand Hide next steps Fair and transparent The Federal hiring process is set up to be fair and transparent. Please read the following guidance. Criminal history inquiries Equal Employment Opportunity (EEO) Policy Financial suitability New employee probionary period Privacy Act Reasonable accommodion policy Selective Service Signure and false stements Social security number request Overview Help Accepting applicions Open & closing des 05/14/2026 to 05/27/2026 Salary $120,548 - $156,715 per year Pay scale & grade GS 13 Locion 1 vacancy in the following locion: Portsmouth, NH 1 vacancy Remote job No Telework eligible Yes—Telework may be authorized in accordance with agency policy and guidelines. Travel Required Occasional travel - Occasional travel required. Relocion expenses reimbursed No Appointment type Permanent Work schedule Full-time Service Competitive Promotion potential 13 Job family (Series) Supervisory stus No Security clearance Drug test Yes Position sensitivity and risk Trust determinion process Announcement number

M/CA-DEU-2026-0002

Control number 869110200