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UC
Union County College
Assistant Program Director (Employer Engagement)
Career Insights for Program Officer
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Based on New Jersey data
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What they do
A Program Officer oversees the development of an organization's programs. This may includes staff development, project management, implementation and daily management of activities. May also oversee funds and budgets.
$101,714 / year median in New Jersey
+6% projected growth
Job Description
The Assistant Program Director performs activities in support of the Industry-Business Institute and non-credit program training initiatives. Responsibilities include increasing employer outreach initiatives to effect training program implementation and employer recruitment initiatives; new program development; and implementation of social media outreach efforts of non-credit programs. Work with a variety of partners, including employers, industry associations, Chambers of Commerce, internal UCNJ Union College of Union County, NJ departments, instructors, vendors, and public agencies. Responsible for revenue generation, implementation plan management, and measurement and reporting of results and program improvements. Manage program support staff as required. Characteristics, Duties, and Responsibilities Initiate and lead employer engagement resulting in corporate training programs, state and government contracts, and employer sponsored programs. Initiate and establish employer outreach strategies to meet the needs of the Industry-Business Institute and Continuing Education and Workforce Development as assigned. Develop relationships with prospective and current employer clients to increase sales: identify workplace needs, develop training programs to meet these needs, leading to industry-valued credentials. Deliver high quality customized training programs to business clients, working with noncredit staff. Attend and engage in local and regional business networking events resulting in meaningful partnerships creating career pathways with employers. Manage program staff as required. Create promotional materials including, but not limited to, program specific documents for public distribution, non-credit brochure content, social media posts, etc. Coordinate and lead employer meetings, advisory boards, and other events as required Provide leadership to users of Salesforce as our main CRM for non-credit programs. Implement improvements to programs that both reduce time to increase skills and enhance quality of output for client organizations. Correlates and plan for growth, change and new service initiatives as developed by the strategic business objectives of CEWD. Develop, measure, and assess outreach programs and campaigns, and participant satisfaction utilizing various tools, such as surveys, questionnaires, etc. as required. Forecast and track trends, analyzing collected data. Maintain social media and Internet based activities including, but not limited to, non-credit program web pages social media accounts, constant contact outreach initiatives, Jot Form, and others as appropriate. Other duties as assigned. Education Requirements Master's Degree required as well as 5+ years' experience preferred in working with program development and sales to employers. Experience Employer engagement resulting in corporate training, state and government contracts and employer sponsored programs. Sales / B2