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Assistant Program Specialist

Job

1199SEIU Funds

New York, NY (In Person)

Full-Time

Posted 8 weeks ago (Updated 8 weeks ago) • Actively hiring

Expires 5/27/2026

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Job Description

Responsibilities
  • Provide programmatic and administrative support to the Program Specialists in the Adult Education area (Foundations)
  • Serve as intake coordinator with members to provide accurate information on programs and policies, referring members as appropriate; collect and conduct quality assurance on documentation required; and problem solve member issues
  • Schedule members for classes, liaise with instructors, and organize all logistical aspects of various Adult Education programs
  • Learn the functionalities of the Learner Management System to assist with tracking registration, generating lists of applicants and following up with students
  • Assist with program orientations, and the processing of assessment documentation and test results
  • Complete and submit required paperwork to the Department of Program Administration on a timely basis, ensuring that protocols for attendance and other instructional activities are followed
  • Assist Program Specialists in monitoring and tracking program outcomes, attendance and other data using the internal tracking database
  • Provide quality customer service to members, as well as accurate and timely information about various program, the department and the Fund
  • Perform additional duties and projects as assigned by management Qualifications
  • High School Diploma or GED required; College Degree preferred
  • Minimum three (3) years administrative experience required, preferably in a general office or adult learning environment
  • Bilingual Spanish required
  • Basic Excel skills required, Intermediate skill level in Microsoft Word and Excel preferred
  • Knowledge of databases, social media and online learning platforms preferred
  • Excellent organizational skills, keen attention to details, and ability to work well under deadline pressure
  • Strong verbal and written communication skills; ability to work both independently and as a team player
  • Ability to travel to various sites in the New York Metropolitan Area required

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