Salary Pay Range:

$62,353.20-$66,000 Oversee People Inc.'s incident management function, including regulatory compliance, investigation support, trend analysis, staff training/development, and process improvement. Serves as one of the primary liaisons to OPWDD Incident Management Unit and the Justice Center.

ESSENTIAL FUNCTIONS/RESPONSIBILITIES

• Provides oversight of the internal OPWDD incident management process.
• Liaison to OPWDD Incident Management Unit and Justice Center.
• Responsible for supporting the investigations function and investigations staff.
• Revises the incident management policy, procedure and processes when necessary and incorporates new information as needed based upon agency need and/or OPWDD requirements.
• Prepare trending information as required.
• Responsible for assisting with the creation, implementation and reporting of various quality improvement plans and functions.
• Develop and provide incident management trainings and education program for all employees, arrange coverage for all in-services and develop training materials as necessary.
• Respond to questions or issues from departments and programs in a timely manner.
• Attends Agency Incident Review Committee (IRC).
• Represent department at meetings as requested by Quality AVP.
• Provides on-call incident management support as assigned.
• Complies with all agency policies and procedures.
• Stay current on all OPWDD and Justice Center incident management regulations and statutes.
• Other duties as assigned.

MINIMUM QUALIFICATIONS

• Bachelor's degree in human services or related field and 6 years of experience.
• 6 - 9 years Quality Improvement experience in the OPWDD field.

SUPERVISORY RESPONSIBILITIES

Supervise department employees as assigned, which includes but is not limited to ensuring that employees comply with all agency policies and procedures; monitoring staff hours, mileage, and PTO; and providing training and development opportunities for employees.