Advocate Support - 11p-7a, Friday and Saturday

The Spring is hiring a part time Advocate Support for Friday and Saturday from 11pm-7am The Spring is a faith-based service provider, shelter, and advocacy organization for survivors of domestic violence, sexual assault, stalking, and human trafficking. We offer a safe home and supportive services that assist survivors and their children on their journey out of abuse. Advocate Support staff are responsible for assisting victims/survivors of domestic and sexual assault, human trafficking and stalking within the Crisis shelter program through advocacy victim centered and trauma-informed care services, providing resources, and referrals specific to guest services. This support role ensures efficiency in daily operations of the shelter and helps maintain a client-centered environment.

DUTIES AND RESPONSIBILITIES

Answer calls on the crisis line, provide crisis Intervention Information, safety planning and advocacy to caller; complete required intake documentation Perform day-to-day shelter operations, advocacy and victim-centered, trauma-informed care services for guests Provide supportive services to program participants including but not limited to immediate needs, referrals, crisis intervention and emergency assistance, etc. Maintain a working knowledge of resources and services available in the communities served Document all information regarding crisis calls and direct services as required by policy and procedure Assist in creating a positive cultural environment of personal leadership, communications and teamwork within the shelter and throughout the organization Transport guests in The Spring vehicle as needed Monitor Entry and exit of guest and visitor traffic Assist in daily charting on guests in specific files Support meal preparation, transportation, children's activities, program specific events and monitor guest activity as needed Be available for emergencies and respond accordingly

QUALIFICATIONS

High School Diploma or equivalent Experience in domestic violence or sexual assault field, volunteer experience, or related experience is suggested Experience working with diverse people and groups Must be able to sign The Spring's Statement of Faith Must have valid Oklahoma driver's license

KNOWLEDGE, ABILITIES, AND SKILLS

Knowledge and understanding of domestic violence, sexual assault and child abuse issues and trends Able to successfully handle multiple demands and perform effectively despite changing priorities Willing and able to develop relationships with guests and their children within professional boundaries Ability to respond to physical emergencies, including immediate evacuation of buildings and potential client medical and behavior situations Ability to maintain client confidentiality Willing and able to work both independently and as a team member Ability to excel in results-oriented, challenging environment; demonstrate flexibility while keeping attention to detail Excellent oral, written, and interpersonal communication skills Strong organizational, analytical, and problem-solving skills; ability to handle multiple priorities. Ability to manage and resolve conflict Excellent initiative, integrity and strong sense of professionalism Proficiency in office software, such as Microsoft Office 365 products Ability to excel in results-oriented, challenging environment The Spring is committed to providing a benefits package that strives to meet the needs of its employees and their dependents. Part time employees receive mental health days along with holiday/floating holiday pay. You will also have the option to participate in the 401k plan. The Spring is proud to be an equal opportunity employer Male/Female/Disabled/Veteran