Food Equity Navigator

We're looking for a Food Equity Navigator to take our food access work to the next level. You'll lead the way in adding new healthcare-connected benefits to our current program—handling everything from managing referrals to getting fresh food into the hands of our neighbors.

About North Coast Food Web:

The North Coast Food Web (NCFW) is a community-based organization dedicated to cultivating a resilient and equitable food system on the North Coast. We support local producers, increase access to fresh food, and provide educational programming to build a robust local food economy.

Position Purpose:

The Food Equity Navigator is the architect and operator of our new Medicaid-integrated food access system. In the first phase, you will build internal policies, documentation standards, and compliance frameworks required for a healthcare-integrated food hub. Once live, you will manage the end-to-end program. This includes assisting and managing referrals, organization of the food, pick-up and/or delivery of the food and invoicing. Proven experience is a plus, but it isn't the only thing we're looking for. If you're short on years of experience but can demonstrate a strong work ethic and a drive to master this role, please apply and tell us why you're ready to level up with us.

Key Responsibilities:

Program Design & Compliance (Pre-Launch (now until June 30) & Ongoing)

Policy Build-out:

Draft, implement and maintain official internal Policies & Procedures for the HRSN program, including HIPAA-compliant data handling, grievance procedures, and documentation standards.

Financial Stewardship:

Develop and monitor targets for program spending and clinical reimbursements in collaboration with the ED.

Documentation Systems:

Create internal workflows to track every "Service Event" (e.g., food provided, member pickups, and clinical outreach/education). Standard Operating Procedures (SOPs): Working with other staff, design the playbook for how the Food Web manages the referral-to-fulfillment pipeline.

Invoicing:

Accountable for creating timely and accurate invoicing

Clinical Coordination & Care Platform Management Referral Navigation:

Assist members with applying and understanding the program.

Warm Onboarding:

Conduct member intakes, explaining the food box system and pick-ups Closing the

Loop:

Ensure all clinical referrals are documented as completed within the required windows to secure CareOregon reimbursement. Integrated Market Operations (Starting July 1)

The Weekly Roster:

Translate data into a packing roster for our market team once a week.

Collaborative Packing:

Work on the warehouse floor alongside the market team. You are responsible for quality control and ensuring each box matches the member's dietary/pantry needs.

Advocacy & Impact Reporting Impact Tracking:

Maintain meticulous records of educational outreach and member engagement for grant reporting.

Distribution Lead:

Primary, welcoming face during the pickup window.

Preferred Qualifications:

Administrative Strength:

Demonstrated experience writing policies, managing HIPAA-sensitive data, or building program workflows from scratch.

The Navigator Mindset:

Experience in social services, OHP navigation, or community health. Proficiency in Unite Us or similar health platforms is highly preferred.

Collaborative Spirit:

A willingness to move from a "policy-writing" desk on Monday to a "warehouse-packing" floor on Thursday. Attention to

Detail:

Absolute precision in data entry and documentation—essential for clinical reimbursement and audit-readiness. Please visit for more information regarding this position and the organization. How to Apply Please send a letter of interest and resume detailing your experience and interest to Jesse Jones at jesse@northcoastfoodweb.org. To be fully considered for this position, apply by April 12th, 2026.

Pay:

$65,000.00 per year

Benefits:

Dental insurance Health insurance Paid time off Vision insurance

Work Location:

In person