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Program Manager
Career Insights for Program Manager (General)
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Based on Pennsylvania data
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What they do
A Program Manager manages ongoing program activity or a group of related projects for a company or organization. Responsibilities include developing program plans, defining project objectives, allocating resources, managing budgets, and monitoring program progress. They may work in production, administration, advertising/marketing, human resources, technology, finance, and other technical areas such as engineering.
$117,509 / year median in Pennsylvania
-3% projected decline
Job Description
- Provides training and monitoring of program goals, assessments, and activities.
- Monitors care and treatment of individuals during day program services.
- Coordinates plans and implements CPS, community activities and special events.
- Coordinates and guides staff responsibilities to support individuals program development.
- May serve as an activities coordinator and/or may assume Program Specialist responsibilities.
- Provides day-to-day leadership and training for staff.
- Develops and maintains the clinical and administrative coordination of all aspects of the program for individuals receiving services.
- Monitors treatment authorizations ensuring that program and support plans are developed, implemented and maintained.
- Supports the Director of Program with coordination of billing process of services rendered and maintaining verification records.
- Supports the Director of Program for budget statistics development and monitoring.
- Supports the Director of Program for coordination licensing process, on-site licensing process, and plan of correction.
- Provides daily property management and secures service from the facilities department as needed.
- Conducts fire drills, monitors fire equipment and safety measures throughout the buildings. People Management/Leadership
- Instructs and provides ongoing training and support of responsibilities to personnel.
- Coordinates, assigns and delegates job responsibilities for program and supporting personnel for the delivery of services.
- Provides supervision and support to personnel by providing mentoring and guidance to enhance competence and effectiveness.
- Provides leadership and direction to personnel regarding program implementation.
- Coordinates and provides support to specialized personnel including but not limited to Program Specialist, Physical Therapist, Occupational Therapist and Communication Specialist.
- Manages employees' schedules, verifies timecards, manages time off requests and monitors FMLA/Leave usage.
- In coordination with Director of Program, interviews, hires, trains, and supports a level of staffing to meet program requirements and operations.
- Recommends, documents, and/or make decisions in personnel-related matters including disciplinary actions, termination and adherence to company policies and procedures in consultation of supervisor and Human Resources as appropriate
- Represents Merakey day services with participation in workgroups, committees and appropriate conferences internally and externally.
- Maintains productive working relationships and communication with employees, stakeholders, participants, families, other programs and agencies.
The ideal candidate will possess the following qualifications: Bachelor's Degree Preferred Up to 6 years + 1-year supervisory Strong ability to use technology and to learn new technology quickly and encourage other to do so.