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Program Manager - Digital Skills
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Literacy Pittsburgh
Pittsburgh, PA (In Person)
Full-Time
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Job Description
SummaryThe Program Manager advances the mission of Literacy Pittsburgh by working with staff to help learners to achieve their academic and workforce development goals. The position manages one of Literacy Pittsburghs adult education instructional teams; English language learning, college and career readiness, partner programming, digital skills or academics and curricula. The program manager is responsible for leading and supervising a team of instructors, staff, and/or volunteers to ensure a high-quality learning experience for students while meeting contract and funding requirements. This is a full time exempt position. Essential FunctionsLead an adult education instruction team to ensure a high-quality student experience with enrollment, instruction, and evaluation that leads to strong student outcomesLead the team to achieve key metrics including enrollment, learning gains, and outcomes such as employment, post-secondary transitions, and HSE attainment. Supervise, assist in hiring, and coach a team of instructors, staff, or volunteers, including goal setting, coaching, support and conducting performance reviews.
Lead the team to utilize the agency curriculum and to adapt to curriculum evolution.
Lead the team in the use of technology to enhance service delivery.
Lead the team to support and implement agency strategic initiatives outlined in the organizational goals and strategic plan. Engage in, and track team engagement in, professional development including relevant professional learning communities. Plan lessons and teach at least one class.
Arrange for assessment and evaluation of students, including collection of data and outcomes.
Represent Literacy Pittsburgh as an expert in adult education instructional topics.
Participate with internal agency committees and teams and relevant external partnerships. Provide other education services as needed by the agency. Other duties as assigned. Qualifications Bachelors degree in education or related field 3 years of experience teaching, tutoring, or training adults2 years of supervisory experienceProficiency in workplace digital platforms Skills and CompetenciesAbility to cultivate and work toward a shared organizational visionCan translate organizational vision into action by identifying opportunities and taking initiative, working both independently and as part of a teamAbility to motivate and support team members through a course of action aligned to organizational visionDemonstrated ability to independently product work products aligned to the organizational visionTrack record of utilizing effective processes to produce high quality and timely work productsAbility to manage projects effectively and meet deadlinesAbility to develop and execute action plans to reach goals Successful experience working with groups to identify effective strategies and align resources in order to deliver on organizational goals and objectivesStrong interpersonal skills, and proven ability to build positive relationships with colleagues, clients, and stakeholders of diverse backgroundsDemonstrated alignment to Literacy Pittsburghs core values•Excellent communication skills, including verbal, written, and public speakingCan-do team player attitudeAbility to provide and receive honest feedback and guidance to / from staff in a supportive mannerDemonstrated problem solving skills, and flexibility to adapt to changing needsManages unexpected challenges and conflicts to keep projects and work products on trackAbility to make decisions appropriately, effectively, and efficientlyPossesses analysis and synthesis skills, including the ability to collect information, determine key objectives, and act strategically to promote desire resultsCommitment to promoting Diversity, Equity, Inclusion, and Accessibility across the organizationUnderstands implicit biases, microaggressions, and structural barriers that create harm for historically marginalized populationsDemonstrated ability to contribute to an inclusive and equitable organizational culture Additional Eligibility RequirementsAct 33/34 clearances Work Environment Full-time, some evening work required.
This position requires the use of a personal vehicle for local travel. Physical DemandsProlonged periods sitting at a desk and working on a computer.
Requires the ability to lift, pull and push up to 25 pounds.•Literacy Pittsburghs Core ValuesWe believe that all people deserve the opportunity to learn in a place where their strengths are celebrated.
We respect all people and their ability to shape their own livesWe have a duty to earn the trust of everyone we work withOur collective well-being depends on welcoming diverse cultures and perspectivesAs a leader, we embrace the responsibility to innovate, model best practices and grow.
Lead the team to utilize the agency curriculum and to adapt to curriculum evolution.
Lead the team in the use of technology to enhance service delivery.
Lead the team to support and implement agency strategic initiatives outlined in the organizational goals and strategic plan. Engage in, and track team engagement in, professional development including relevant professional learning communities. Plan lessons and teach at least one class.
Arrange for assessment and evaluation of students, including collection of data and outcomes.
Represent Literacy Pittsburgh as an expert in adult education instructional topics.
Participate with internal agency committees and teams and relevant external partnerships. Provide other education services as needed by the agency. Other duties as assigned. Qualifications Bachelors degree in education or related field 3 years of experience teaching, tutoring, or training adults2 years of supervisory experienceProficiency in workplace digital platforms Skills and CompetenciesAbility to cultivate and work toward a shared organizational visionCan translate organizational vision into action by identifying opportunities and taking initiative, working both independently and as part of a teamAbility to motivate and support team members through a course of action aligned to organizational visionDemonstrated ability to independently product work products aligned to the organizational visionTrack record of utilizing effective processes to produce high quality and timely work productsAbility to manage projects effectively and meet deadlinesAbility to develop and execute action plans to reach goals Successful experience working with groups to identify effective strategies and align resources in order to deliver on organizational goals and objectivesStrong interpersonal skills, and proven ability to build positive relationships with colleagues, clients, and stakeholders of diverse backgroundsDemonstrated alignment to Literacy Pittsburghs core values•Excellent communication skills, including verbal, written, and public speakingCan-do team player attitudeAbility to provide and receive honest feedback and guidance to / from staff in a supportive mannerDemonstrated problem solving skills, and flexibility to adapt to changing needsManages unexpected challenges and conflicts to keep projects and work products on trackAbility to make decisions appropriately, effectively, and efficientlyPossesses analysis and synthesis skills, including the ability to collect information, determine key objectives, and act strategically to promote desire resultsCommitment to promoting Diversity, Equity, Inclusion, and Accessibility across the organizationUnderstands implicit biases, microaggressions, and structural barriers that create harm for historically marginalized populationsDemonstrated ability to contribute to an inclusive and equitable organizational culture Additional Eligibility RequirementsAct 33/34 clearances Work Environment Full-time, some evening work required.
This position requires the use of a personal vehicle for local travel. Physical DemandsProlonged periods sitting at a desk and working on a computer.
Requires the ability to lift, pull and push up to 25 pounds.•Literacy Pittsburghs Core ValuesWe believe that all people deserve the opportunity to learn in a place where their strengths are celebrated.
We respect all people and their ability to shape their own livesWe have a duty to earn the trust of everyone we work withOur collective well-being depends on welcoming diverse cultures and perspectivesAs a leader, we embrace the responsibility to innovate, model best practices and grow.