Qualifications Driver's License Full Job Description Overview:

ORGANIZATION

Milestone Centers Inc.

DEPARTMENT

Chain of Hope

POSITION

Drop-In Center Specialist STATUS:

Full Time; 37.5 hours / week

SCHEDULE

9:00 AM to 5:00 PM; Monday through Friday

LOCATION

Wilkinsburg Milestone Centers, a subsidiary of Partners For Quality Inc., is a nonprofit, community-based human services agency supporting individuals with behavioral health challenges and intellectual & developmental disabilities in communities throughout Western Pennsylvania.

Responsibilities:

Responsible for providing support to management, peers and participants of a Behavioral Health Drop-In support center. Demonstrates and reflects a commitment to the mission and values of Milestone by serving others with respect, dignity and compassion. Serve as the primary point person of contact for drop-in callers, participants, visitors, and guests including, but not limited to, collecting attendance and identifying resource needs. Be supportive of volunteer initiatives assigned by supervisor. Responsible for assisting with food bank orders-pick-up and distribution (as needed) Responsible for supporting peer-related conflict resolution and for reporting crisis or conflict situations to the Assistant Director of Empowerment Programs. Responsible for promoting peer support, self-help and empowerment. Responsible for assisting with participant groups and conducting participant surveys. Responsible to do clerical work as needed. Other duties as assigned.

CASH INCENTIVES

Employees have the opportunity to earn additional money through various incentive programs: $1,000 Employee Referral (for successfully referring someone to full time employment)

BENEFITS

Full Time employees enjoy a comprehensive benefits package: Health, Dental and Vision Insurances $1,200 cash payout option in lieu of Health Insurance coverage Healthcare Flexible Spending Account Dependent Care Flexible Spending Account 16 to 26 Paid Days Off / year Wellness Days (2 per year) Sick Time 8 Paid Holidays Short Term Disability Long Term Disability Life Insurance Optional 401(k) with Employer match

WORK PERKS

Paid orientation and training Free parking (select locations) Employee Activities, Rewards and Recognition Programs Comprehensive Employee Assistance Program

APPLY TO THIS POSITION

Interested applicants can choose to apply in any of the following ways: Complete an employment application online Email resumes: Partners For Quality and its family of agencies are an equal opportunity employer

EOE Qualifications:

Preferred High School Graduate and 2 or more years' experience in social services with a basic understanding of behavioral health issues. Valid Pennsylvania driver's license Act 33 and 34 clearances and FBI clearance, if applicable

Minimum Compensation:

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