Operations Manager - Kīpūola Kauhale

Job Description The Operations Manager plays a key leadership role in managing the daily operations of a workforce development housing program with communal spaces. This position supervises intake and compliance staff, develops training programs, manages business partnerships, and ensures contract compliance and reporting. The Operations Manager is a strategic thinker and compassionate leader who thrives in a mission driven environment. This role supports operational excellence while fostering a safe, inclusive, and supportive environment for residents, staff, and community partners. Duties and Responsibilities 1. Program Operations Oversee daily operations of communal housing and workforce training spaces Supervise two Intake Specialists and one Compliance Liaison Ensure a safe, inclusive, and supportive environment for residents and staff Lead and mentor a team of professionals, providing guidance and support to ensure high performance 2. Training and Workforce Development Design and implement vocational and financial literacy programs Coordinate with local employers and training providers to create job placement and career advancement opportunities Monitor resident progress and adjust programming based on outcomes and feedback 3. Partnerships and Community Engagement Build and maintain relationships with businesses, nonprofits, and government agencies Represent the organization at community events and stakeholder meetings Advocate for resident needs and program sustainability through strategic partnerships Support HomeAid Hawai'i as a spokesperson representing the organization and project 4. Compliance, Reporting, and Billing Ensure compliance with grant and contract requirements Prepare monthly, quarterly, and annual reports for funders and internal leadership Collaborate with finance and administrative teams to ensure accurate invoices and budget tracking Manage cash flow and monitor expenditures to ensure financial sustainability Lead budget preparation, controls, and periodic updates in coordination with the finance team Prepare and present monthly compliance reports to the State and HomeAid Hawai'i leadership on project finances, housing activities and outcomes, critical incidents, research, and other operational activities 5. Administrative Leadership Schedule and lead team meetings; prepare agendas and record minutes Support strategic planning and continuous improvement initiatives Maintain organized records and contribute to data informed decision making Oversee vendor relationships, including procurement, contracts, and service quality Qualifications Minimum 3 years of experience in nonprofit operations, housing services, workforce development, or related field Strong leadership and team management skills Experience with contract compliance, billing, and reporting in a nonprofit setting Excellent communication and relationship building abilities Commitment to equity, inclusion, and community centered practices Proficiency in Microsoft Office and data management platforms Physical Requirements Ability to sit at a desk and use a computer for extended periods Occasional standing, walking, bending, reaching, and lifting of light office items up to 25 pounds Ability to operate standard office equipment including computers, printers, copiers, scanners, phone systems, and postage meters Hand eye coordination and manual dexterity to use office equipment and handle paperwork Visual acuity to read printed and electronic documents and computer screens Ability to communicate verbally and in writing Hearing and speaking abilities for in person, phone, and video conversations Must be willing to travel throughout the State of Hawai'i Benefits 100 percent employer paid Medical, Dental, and Vision Thirteen paid State of Hawai'i holidays annually Sixteen paid days per twelve months upon hire for vacation and sick leave 401(k) retirement plan with discretionary employer match up to 4 percent following probationary period Flexible healthcare spending plan Mileage reimbursement per company and IRS guidelines for eligible mileage Company cell phone Student loan forgiveness support Hybrid work schedule based on team needs Hybrid home ergonomics and cyber security support as needed Company paid professional development and annual certification renewals

Job Type:

Full-time Pay:

From $75,000.00 per year

Benefits:

401(k) matching Dental insurance Flexible spending account Health insurance Paid time off Vision insurance

Work Location:

In person