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Program Coordinato/Jr. Program Manager
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octek consulting inc
Remote
$65,000 Salary, Full-Time
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Job Description
Position Summary The Program Coordinator / Program Manager will support day-to-day execution of client programs, including tracking requests, preparing documentation, coordinating approvals, updating program records, and communicating with internal and external stakeholders. The selected candidate will help ensure that program activities move forward smoothly, required documents are complete, and stakeholders receive timely updates. This role requires strong attention to detail, professional communication, and the ability to manage multiple tasks without losing accuracy. Responsibilities Manage program intake requests and track them through completion. Coordinate approvals, follow-ups, and status updates with business, operations, legal, finance, and support teams. Prepare, review, and update program-related documents, business letters, amendments, summaries, and internal records. Maintain accurate tracking of program actions, open items, documentation status, and approval progress. Support contract-related workflows, including document review, updates, routing, and partner communication. Work with cross-functional teams to collect missing information and resolve documentation gaps. Assist with program renewals, updates, change requests, exceptions, and escalations. Create and maintain organized files, trackers, reports, and communication logs. Ensure all assigned work is completed accurately and within required timelines. Provide regular updates to stakeholders regarding pending items, risks, and next steps. Support process improvements to help reduce delays, errors, and manual follow-up. Required Qualifications 1 to 2 years of experience in program coordination, program management, project support, business operations, or contract administration. Experience supporting intake, documentation, approvals, follow-ups, and stakeholder communication. Strong working knowledge of Microsoft Word, Excel, PowerPoint, Outlook, and PDF tools. Ability to manage multiple requests and deadlines in a remote work environment. Strong written and verbal communication skills. Excellent attention to detail and ability to handle sensitive business information accurately. Ability to work independently while staying aligned with team priorities. Strong organizational, tracking, and follow-up skills. Comfortable working with internal systems, trackers, shared documents, and collaboration tools. Preferred Qualifications Familiarity with tools such as Microsoft Teams, SharePoint, Azure DevOps, CRM systems, ticketing systems, or internal approval platforms. Ability to quickly learn client-specific systems and business processes.
Ideal Candidate ProfileThe ideal candidate is someone who: Follows instructions carefully and asks the right questions when information is missing. Can manage a high volume of tasks without missing details. Communicates professionally with business partners and internal teams. Keeps documents, trackers, and approvals organized. Takes ownership of assigned work and follows through until completion. Works well in a remote environment with limited supervision.
Ideal Candidate ProfileThe ideal candidate is someone who: Follows instructions carefully and asks the right questions when information is missing. Can manage a high volume of tasks without missing details. Communicates professionally with business partners and internal teams. Keeps documents, trackers, and approvals organized. Takes ownership of assigned work and follows through until completion. Works well in a remote environment with limited supervision.