NOW HIRING

PROGRAM

COORDINATOR

Sponsored Residential Services |

Intellectual & Developmental Disabilities Company:

Magnolia Care Homes LLC Location:

Colonial Heights VA, Richmond, VA & Surrounding Areas (Region 4)

Job Type:

Full-Time & Part-Time Pay:

$22.00-$28.00 per hour

Annual Salary Equivalent:

$45,760-$58,240 (Full-Time) From Transition to Stability—One Home at a Time. About Magnolia Care Homes LLC Magnolia Care Homes LLC is a growing human services organization committed to providing high-quality, person-centered sponsored residential services to individuals with intellectual and developmental disabilities. We are seeking experienced, motivated, and detail-oriented Program Coordinators to join our team. The ideal candidate will have a strong background in residential services, program oversight, regulatory compliance, and supporting individuals with developmental disabilities. This position plays an essential role in ensuring our sponsored residential providers maintain safe, supportive home environments while delivering services that promote independence, dignity, and quality of life. Position Summary The Program Coordinator is responsible for assisting with the coordination, monitoring, and oversight of sponsored residential services. This position works closely with sponsored residential providers, Direct Support Professionals (DSPs), support coordinators, families, and agency leadership to ensure services are delivered in accordance with Individualized Service Plans (ISPs), applicable Virginia Department of Behavioral Health and Developmental Services (DBHDS) regulations, and Medicaid Waiver requirements. Key Responsibilities Program Coordination & Oversight Coordinate and monitor sponsored residential services and provider activities. Conduct scheduled and unscheduled home monitoring visits. Assist with initial home studies, environmental inspections, and provider approval processes. Monitor service delivery to ensure individuals receive appropriate person-centered support. Assist with individual referrals, intake assessments, and placement coordination. Communicate regularly with sponsored residential providers, families, support coordinators, and interdisciplinary teams. Participate in ISP meetings, case reviews, and service planning activities. Compliance & Quality Assurance Monitor compliance with applicable DBHDS, DMAS, HCBS, and Medicaid Waiver requirements. Review provider documentation, daily service notes, and individual records for accuracy and completeness. Monitor implementation of ISPs, behavioral support plans, and risk management protocols. Assist with incident reporting, investigations, and corrective action follow-up within assigned responsibilities. Conduct routine provider file reviews and compliance monitoring. Assist with internal audits, licensing inspections, and quality improvement initiatives. Maintain organized records and ensure documentation is submitted within established deadlines. Provider Support & Training Provide ongoing guidance and technical assistance to sponsored residential providers. Monitor provider training requirements, certifications, and competency documentation. Assist with orientation and onboarding of new providers. Identify training needs and communicate recommendations to management. Support providers in maintaining safe, appropriate residential environments. Assist with coordinating approved emergency and backup coverage arrangements. Required Qualifications Minimum of 3 years of professional experience in residential services, group homes, developmental disability services, healthcare, case management, or a related human services field. Experience supporting individuals with intellectual or developmental disabilities. Knowledge of person-centered practices and Individualized Service Plans (ISPs). Strong organizational, written communication, and documentation skills. Ability to work independently, manage multiple responsibilities, and meet deadlines. Ability to maintain professional boundaries and confidential information. Valid driver's license and reliable transportation. Ability to travel to sponsored residential homes throughout assigned service areas. Ability to successfully complete applicable background and registry checks. Preferred Qualifications Bachelor's degree in Human Services, Social Work, Psychology, Healthcare Administration, or a related field. Qualified Developmental Disability Professional (QDDP) qualifications. Previous experience as a Program Coordinator, Residential Supervisor, Program Manager, or Case Manager. Knowledge of Virginia DBHDS licensing regulations and DMAS Medicaid Waiver requirements. Experience with Virginia's WaMS and CHRIS systems. Experience conducting residential home studies, provider monitoring, and compliance reviews. Experience supervising or supporting Direct Support Professionals (DSPs). Knowledge of HCBS settings requirements, human rights regulations, and incident management procedures. Preferred Training & Certifications Candidates with the following certifications and training are strongly encouraged to apply: CPR and First Aid Certification Virginia DSP Orientation Training Virginia DSP and Supervisor Competencies TOVA (Therapeutic Options of Virginia) or equivalent approved crisis intervention training Medication Administration Training Human Rights Training Person-Centered Planning Positive Behavior Support Training Abuse, Neglect, and Exploitation Prevention Incident Reporting and Risk Management Infection Control and Universal Precautions Additional training may be required based on assigned responsibilities and applicable regulations.

Compensation & Employment Opportunities Pay Range:

$22.00-$28.00 per hour

Employment Opportunities:

Full-Time Part-Time Compensation is based on relevant experience, education, professional certifications, and demonstrated qualifications. Full-time annual compensation is approximately $45,760-$58,240, based on a 40-hour workweek. Why Join Magnolia Care Homes LLC? Competitive hourly compensation Full-time and part-time employment opportunities Professional training and development Opportunities for career advancement Supportive leadership and a collaborative work environment Opportunity to contribute to a growing residential services organization Meaningful work supporting individuals with intellectual and developmental disabilities Apply Today! If you are an experienced human services professional with a passion for program coordination, quality residential services, and supporting individuals with developmental disabilities, we encourage you to apply. Join Magnolia Care Homes LLC and help us build safe, supportive communities where individuals can thrive. Magnolia Care Homes LLC Building Communities. Changing Lives. Creating Legacies. Equal Opportunity Employer Magnolia Care Homes LLC is committed to providing equal employment opportunities to qualified applicants without unlawful discrimination.

Pay:

$22.00 - $28.00 per hour

Benefits:

401(k) Health insurance Life insurance Paid time off Retirement plan

Work Location:

Hybrid remote in Colonial Heights, VA 23834