Program Lead

Program Lead Great Lakes, IL Job Details Full-time $45,000 a year 1 day ago Benefits Paid holidays Health insurance Dental insurance Vision insurance Qualifications School experience Conducting community outreach projects Employee onboarding Spanish Non-profit experience Operations management Event coordination Military Mid-level Administrative experience Team development Supervising experience Working with children Team management Calendar management Staff training Data entry Organizational skills Quality control operations Office management Onboarding process management Escalation handling Educational program management Staff development

Full Job Description ROLE:

Program Lead

CLASSIFICATION

Full-Time Salaried

LOCATION

2630 Ohio Ave., Great Lakes, IL 60088

PAY RATE:

$45,000 annually, commensurate with experience

SUPERVISOR

Kelcey Liverpool, Executive Director

POSITION OVERVIEW

The Program Lead is the operational heart of Kids Rank's direct service work. This role ensures that our Pride programming runs with consistency, quality, and intention across all school sites, and that every Pride Leader, family, and school partner has what they need to thrive. The Program Lead does not lead a dedicated Pride group. Instead, this role serves as a quality controller and support presence across all Prides, rotating between groups to observe, coach leaders, and ensure programming fidelity. This is a role for someone who is as comfortable in a spreadsheet as they are in a school hallway: organized, relational, and deeply committed to military-connected kids.

WHO WE ARE

Kids Rank is a 501(c)(3) nonprofit organization founded in 2012 and headquartered in Highland Park, Illinois. We serve military-connected children and families in the Great Lakes region — home to the largest population of active-duty military school-aged children in the state. Through our three core pillars of CONNECT, LEAD, and SERVE, Kids Rank delivers after-school programming, entrepreneurship, STEAM camps, family events, and mental health integration designed to build resilience, belonging, and community for kids who move often and sacrifice much.

CORE RESPONSIBILITIES

Program Operations Serve as the primary bridge between Kids Rank and partner schools, maintaining relationships with school liaisons, administrators, and staff across all Pride sites Manage program rosters, registration tracking, and participant records across all active Pride groups Maintain the organizational program calendar, ensuring events, Pride sessions, and key dates are current and communicated Oversee office management and administrative operations that support program delivery Coordinate tabling events and community outreach on behalf of the programs team Pride Quality Control & Leader Support Rotate across Pride groups on a regular schedule to observe programming, provide real-time support, and ensure quality and consistency Serve as the day-to-day manager for Pride Leaders, supporting their development, addressing challenges, and connecting them to resources Conduct regular check-ins with Pride Leaders and escalate concerns to the Executive Director as needed Support the onboarding and training of new Pride Leaders in collaboration with the Executive Director Identify patterns across sites (attendance, engagement, behavior) and bring data-informed recommendations to the Executive Director Family & School Communications Serve as the primary communications point of contact for Kids Rank families, responding to inquiries, sharing program updates, and maintaining warm, consistent outreach Send and manage weekly program communications, including emails, texts, and other family-facing messaging Build and maintain relationships with school liaisons at each partner site Represent Kids Rank at school events, community tables, and family-facing touchpoints

QUALIFICATIONS

Must Have Experience working with children or youth in a program, school, or community setting Strong organizational skills — able to manage multiple rosters, calendars, and communications simultaneously Clear, warm communicator — with families, school partners, and team members Comfort with data entry, tracking systems, and digital tools Ability to work both independently and as part of a collaborative team Reliable, consistent, and present — this role requires regular in-person presence at school sites Nice to Have Military connection or experience serving military-connected families Background in social-emotional learning, child development, or youth services Experience supervising or coaching other program staff or volunteers Familiarity with nonprofit program operations Bilingual (English/Spanish)

BENEFITS

Comprehensive health insurance including medical, dental, and vision (Kids Rank covers 50% of premium costs) Paid holiday schedule: one week for Thanksgiving, two weeks for winter holidays, one week in summer Hybrid work structure, combination of in-person site presence and remote work flexibility

Pay:

$45,000.00 per year

Benefits:

Dental insurance Health insurance Vision insurance Application Question(s): Do you have experience working with children or youth in a school, program, or community setting? Why are you interested in working with Kids Rank and supporting military-connected youth? Ability to

Commute:

Great Lakes, IL 60088 (Required)

Work Location:

Hybrid remote in Great Lakes, IL 60088