Program Manager

Program Manager /

Process Engineer Location:

Remote (Standard business hours)

Employment Type:

Contract (6+ months) Role Overview Seeking a Process Engineer / Program Manager to support the Bank and Card Core Modernization initiative. This role will focus on documenting, streamlining, and designing processes that enhance efficiency, governance, and controls while enabling cross-functional collaboration. The position requires strong analytical skills, attention to detail, and the ability to partner across business and technology teams to define future-state processes and ensure readiness for testing and implementation. Key Responsibilities Document processes using tools such as swim lane maps, CTQ trees, performance metrics, control plans, and RACI charts. Partner with business and technology stakeholders to design, redesign, and implement processes supporting modernization activities. Evaluate processes from a risk management perspective, including impacts on General Ledger, Accounting, FP&A, Travel & Expense, and related functions. Lead and manage business and risk teams to identify improvements, establish controls, resolve defects, and implement sustainable processes. Provide process-related documentation and insights to support planning, testing, and execution phases. Stay current on financial industry regulations and consult with business leaders to ensure compliance.

Qualifications Basic Requirements:

Bachelor's degree. 3-5 years of experience in process management, improvement, or design. 3-5 years of experience in project management. 3-5 years of experience in risk management (compliance, audit, legal, finance, or credit risk).

Preferred Qualifications:

Process excellence certifications (Lean, BPM, Six Sigma Green/Black Belt). Experience designing processes for large, complex projects spanning business and technology. Strong analytical, critical thinking, and problem-solving skills. Experience defining, measuring, and improving financial processes (accounting, capital markets, financial operations). Ability to work independently and adapt in a fast-paced environment with competing priorities. Soft Skills Self-driven and forward-looking; able to operate autonomously as the sole Process Engineer on the team. Strong collaboration skills to partner effectively with cross-functional groups (PM, Product, Tech, Design, Research). Detail-oriented with the ability to provide clear process insights. Background in financial services, manufacturing, or other industries with a strong process mindset is welcome. Familiarity with Six Sigma methodologies is highly valued.