Remote Training Assitant Manager

Remote Training Assitant Manager at P4S Golf Remote Training Assitant Manager at P4S Golf in Fayetteville, North Carolina Posted in 3 days ago.

Type:

work-from-home

Job Description:

About P4S Golf P4S Golf is a leading golf performance company dedicated to transforming the way golfers train. Our Remote Training service connects clients with expert coaches from anywhere in the world, and we're growing fast. About the Role The Assistant Manager of Remote Training, reports directly to the Director of Remote Coaching and plays a central role in both the quality and consistency of our coaching operation. You'll oversee a team of 18+ coaches serving a client base of 1,000+, balancing operational leadership with hands-on client service. This is a role for someone who thrives in a fast-paced environment, genuinely cares about the client experience, and has the instincts to develop people. What You'll Do Coaching Operations & Quality

• Help oversee quality of coach programs, client calls, and coach-to-client communication to ensure quality and consistency
• Lead small group development sessions with coaches to address performance trends and reinforce standards
• Facilitate 1:1 meetings with coaches centered on audit findings and growth Client Services
• Re-engage lapsed or unresponsive clients through outreach calls
• Onboard new clients into our Coach Catalyst platform and manage app setup
• Conduct member sales calls to retain and upgrade existing clients
• Send personalized postcards and touchpoints as part of the client experience Platform & Tools
• Work fluently within GoHighLevel and Coach Catalyst to manage client records, communications, and workflows What We're Looking For
• Background in fitness, health, or a related field
• Strong customer service skills
• Sales experience is a plus, particularly in a service or health/wellness context
• Comfortable working independently in a fully remote environment
• Strong communicator. Written and verbal, with high attention to detail
• Leadership mindset with a passion for developing others