Program Coordinator Mid-South Care Services - 3.9 Brentwood, TN Job Details Full-time $19 - $23 an hour 9 hours ago Benefits Health insurance Dental insurance Paid time off Vision insurance Qualifications Disability support services Clinical staff performance evaluation Staff performance monitoring Community partnership development Treatment plan implementation Caregiving documentation requirements Quality of care (regulatory compliance area) Incident report management Service scheduling Mid-level Care planning in social services Transitional care planning in clinical case management Driver's License Overseeing care coordination Bachelor's degree Social service program quality assurance Task prioritization Coordination of services case management method Organizational skills Medicaid Social service program compliance monitoring Community relationship building Regulatory compliance analysis Social work care coordination Referral coordination Disability services experience Communication skills Provider communication in social service case management Community resource coordination Quality assurance experience within healthcare Full Job Description Program Coordinator - Middle Tennessee Mid-South Care Services | Full-Time Position Overview Mid-South Care Services is seeking a motivated, organized Program Coordinator to oversee services throughout Middle Tennessee, including

CHOICES, ECF

CHOICES, DDA, CLS, Family Model Residential, Personal Assistance, CISS, and ILST. This position ensures quality, person-centered care, regulatory compliance, accurate documentation, and effective service coordination. Key Responsibilities Coordinate and monitor services, ensuring quality, safety, and continuity of care. Conduct regular visits with individuals supported and Family Model Providers. Ensure Person-Centered Support Plans (PCSPs), authorizations, and individual goals are followed. Maintain accurate, timely documentation, service records, and reports. Monitor staff and provider performance, addressing concerns promptly. Coordinate admissions, placements, transitions, and service needs. Ensure compliance with TennCare, DDA, Medicaid, and HCBS requirements. Report and follow up on incidents, complaints, and quality concerns. Monitor scheduling, service delivery, and electronic visit verification (EVV). Maintain positive relationships with families, support coordinators, and community partners. Support referrals, program growth, and provider development. Participate in an after-hours on-call rotation. Qualifications Experience in human services, healthcare, disability services, or related fields. Knowledge of person-centered care and service coordination. Strong communication, organization, and problem-solving skills. Ability to work independently, manage priorities, and meet deadlines. Valid driver's license, reliable transportation, and ability to travel throughout Middle Tennessee. Experience with

CHOICES, ECF

CHOICES, DDA, or Family Model Services preferred. Bachelor's degree in a related field preferred. Our Expectations We seek a dependable, proactive professional who demonstrates initiative, accountability, strong communication, and a commitment to quality care. Mid-South Care Services is an Equal Opportunity Employer. We are dedicated to improving lives and promoting independence through quality home and community-based services.