We are currently seeking to fill the position of Program Director, who will oversee the front desk operations and enhance customer service initiatives. This role is crucial for ensuring that the front desk team delivers exceptional service while effectively managing program-related tasks. The new hire will be responsible for developing strategies to improve customer interactions and streamline front desk processes, ultimately contributing to a positive experience for all clients. Greets & assists members, families and visitors Manage memberships Handle phone calls and emails Keep gym clean and orginized Foster a positive atmosphere