Program Manager

NeuroRestorative, a part of the Sevita family, provides rehabilitation services for people of all ages with brain, spinal cord and medically complex injuries, illnesses and other challenges. In a variety of locations and community-based settings, we offer a range of programs, including vocational and therapy programs, day treatments, and specialized services for infants, children, adolescents, Military Service Members and Veterans. SUMMARY Are you an experienced human services professional with supervisory experience and a talent for program management? As a Program Manager, you will be responsible for the daily operation of the program, ensuring that performance targets are met and that clinical staff is provided with operational training.

Job Description:

Manage program staff by providing continuous coaching, feedback, and progressive discipline when necessary Assign caseloads, evaluate performance for quality assurance, conduct new employee orientation, and manage staff development and training Supervise and manage assigned staff, including performance evaluations and scheduling; resolve employee relations issues as needed; make decisions related to employment Supervise clinical and crisis management and establish on-call duties Develop and maintain working relationships with all individuals served, families, funding sources, and regulatory agencies, as appropriate, and monitor their satisfaction with services Project revenue and monitor monthly expenses in conjunction with program goals Promote and market programs to funding sources, community agencies, families, and related groups; ensure a timely response to all requests for information, services, and documentation Monitor compliance with all regulatory, contractual, corporate, and legal requirements; ensure that all records are accurate and up-to-date Maintain knowledge of clinical standards and ensure compliance in terms of treatment interventions Serve as liaison with consulting staff (psychiatrist, psychologists, physicians, etc.) Monitor the availability and efficacy of community-based support and other supports required by the program Oversee appropriate interface with billing system and other operating units as necessary to meet company requirements Recommend policies and procedure to enhance program efficiency, using technical and analytical tools to measure performance and productivity

Qualifications:

Bachelor's Degree in Social Work, Psychology, or related field required Five or more years of relevant experience and at least one year of supervisory experience Licensure as required by state CPR and First Aid certifications Current driver's license, car registration, and auto insurance if providing transportation to individuals receiving services Strong communication skills with ability to build rapport with others Self-motivated and detail-oriented with ability to multi-task Well-organized with ability to prioritize workload and meet deadlines

Certificates, Licenses, and Registrations:

CPR and First Aid Current driver's license, car registration and auto insurance if providing transportation to individuals receiving services. Licensure as required by state.

Other Requirements:

Travel as needed

Physical Requirements:

Medium Work. Exerting up to 50 pounds of force occasionally, and/or up to 30 pounds of force frequently, and/or up to 10 pounds of force constantly to move objects.

AMERICANS WITH DISABILITIES STATEMENT

External and internal applicants, as well as position incumbents who become disabled, must be able to perform the essential job functions either unaided or with assistance of a reasonable accommodations to be determined on a case by case basis. Sevita is a leading provider of home and community-based specialized health care. We believe that everyone deserves to live a full, more independent life. We provide people with quality services and individualized supports that lead to growth and independence, regardless of the physical, intellectual, or behavioral challenges they face. We've made this our mission for more than 50 years. And today, our 40,000 team members continue to innovate and enhance care for the 50,000 individuals we serve all over the U.S. As an equal opportunity employer, we do not discriminate on the basis of race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, genetic information, veteran status, citizenship, or any other characteristic protected by law.