If you love working with families and want to be part of real, lasting change — this is for you. This is not a passive or behind-the-scenes role. This position requires someone who can build trust quickly, connect naturally with families, and confidently support them through meaningful progress—not just short-term solutions. About Brain Balance At Brain Balance Achievement Centers, we believe every child has incredible potential waiting to be unlocked. We take a different approach than traditional education or counseling models. Rather than focusing primarily on managing symptoms, we work to identify and address underlying root causes through a structured, integrative program that combines physical, sensory, and cognitive training. This allows families to experience real, measurable change —not just short-term strategies.

Our Mission:

We change the trajectory of each client's life by optimizing Brain Health. About the Role The Family Support & Program Director plays a key role in supporting enrolled families and ensuring a positive, encouraging program experience during afternoon and evening hours. This role centers on relationship-building, family support, and helping families feel confident and clear as they move through the program. You will serve as a steady, relational, and engaging presence —someone who not only supports families emotionally, but also helps them stay connected to the progress and results they're working toward. Our program is a private-pay service , and families are highly invested in both the process and outcomes. This Role Is Not For Everyone This is not a traditional education, counseling, or social work position. We are not focused on managing symptoms or relying primarily on coping strategies. Instead, we focus on helping families address underlying root causes and create meaningful, lasting change. If you prefer a slower-paced, purely support-based role or are most comfortable working within traditional systems and approaches, this may not be the right fit. Key ResponsibilitiesFamily Support & Relationship Building Serve as a consistent, welcoming point of contact for enrolled families Build trust quickly and create strong, positive relationships with parents Check in with families regularly and provide encouragement and reassurance Help families feel confident and clear throughout their program experience Support families through transitions, questions, or moments of uncertainty Student & Program Support Be present during program hours to support students emotionally and relationally Help create a positive, encouraging, and structured environment Support Program Coaches in maintaining focus, engagement, and flow Reinforce expectations with consistency, encouragement, and care Team Collaboration Work closely with Program Coaches and Directors to support families Communicate observations or concerns appropriately to leadership Model Brain Balance's mission and core values in daily interactions Contribute to a team culture centered on professionalism, positivity, and consistency Organization & Follow-Through Document important family communication when needed Help ensure smooth flow during busy program hours Support overall program consistency and quality What We're Looking For We are looking for someone who is: Warm, relational, and genuinely enjoys connecting with people Naturally engaging and positive in their presence with families and students Able to build trust quickly while also bringing confidence and reassurance Encouraging and supportive, while helping families feel clear and confident in the process Comfortable stepping in, taking initiative, and being an active part of the team Motivated by helping families experience real progress and results , not just temporary relief This role is ideal for someone who is both caring and engaging —someone who brings a steady presence while also helping create a positive, forward-moving experience for families. This is a great fit for: Educators or professionals who have seen gaps in traditional systems and are looking for a more effective approach Individuals passionate about helping families create real, lasting change—not just short-term solutions Those who enjoy combining relationship-building with forward progress and results People energized by being part of a growing, mission-driven organization Core Values Integrity | Aligned | Intentional | Disciplined | Accountable | Solution Focused | Results Oriented | Relational These values guide how we show up for our students, families, and each other every day. Requirements Experience working with children, teens, or families in a support-focused role Strong communication and relationship-building skills Warm, engaging, and confident interpersonal presence Reliable, consistent, and punctual Ability to stay organized and follow through on responsibilities Dependable availability for afternoon and evening hours What Makes This Role Unique Meaningful relationships with families over time Predictable, consistent schedule Supportive, team-centered environment Opportunity to make a real impact through connection, consistency, and measurable progress Final Note This role is best suited for someone who believes there is more possible for families than what traditional systems often provide. If you're someone who wants to help families move beyond short-term strategies and toward meaningful, lasting change—and you bring both warmth and confidence in how you connect with others—you'll thrive here.

Pay:

$20.00 - $30.00 per hour

Benefits:

Employee assistance program Employee discount Flexible schedule Paid time off Application Question(s): This position requires working evening hours on Mondays, Wednesdays, and Fridays until 7:00pm. Are you fully available for this schedule? This role involves supporting families through challenges related to behavior, learning, and emotional regulation. What is it about working with children and families that genuinely motivates you, and what do you find most rewarding about it? This role requires building trust quickly with families and helping them feel confident and supported. When you meet a new parent or family, what do you actually do or say in the first few minutes to help them feel comfortable—and how do you help them feel confident if they are unsure or hesitant? At Brain Balance, we focus on strengthening brain development and connectivity to address underlying causes related to behavior, learning, emotional regulation, and focus — rather than relying primarily on behavior management or coping strategies in the moment. What stands out to you about that type of approach, and why does it interest you?

Work Location:

In person