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Engagement Manager

Job

Wisestep-Inc

Plano, TX (In Person)

Full-Time

Posted 5 days ago (Updated 1 day ago) • Actively hiring

Expires 7/4/2026

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Job Description

Engagement Manager Job Poster :
Wisestep-Inc Skills:
Client Management, Negotiation, Project Management, Problem-Solving, Sales and Marketing, Customer Relationship Management, Data Analysis, Reporting, |
Location:
Plano , Texas ,
United States Of America Views:
9 Must Have Technical/Functional Skills •7+ years of experience in customer engagement or client management roles. •Proven track record of managing large-scale engagements in telecom or technology domains. •Strong communication, negotiation, and stakeholder management skills. •Ability to handle multiple projects simultaneously and work under pressure. •Familiarity with project management methodologies and tools. Roles & Responsibilities •Serve as the primary point of contact for customer engagements. •Manage end-to-end delivery of projects, ensuring timelines and quality standards are met. •Build and maintain strong relationships with clients to drive satisfaction and retention. •Collaborate with internal teams to align solutions with customer needs. •Identify opportunities for process improvement and upselling additional services.
Generic Managerial Skills:
Project Management, Client Management