Program Manager

Program Manager 1343 Oak Lane, Lynchburg, VA 24503 From $19 an hour - Part-time From $19 an hour - Part-time I.

Basic Function:

Serve as the primary point of contact for clients and community partners, coordinating equipment requests from intake through delivery. Provide clerical and organizational support to ensure accurate records, responsive communication, and smooth day-to-day program operations. II.

Significant Responsibilities:

Provide professional, welcoming support to callers, visitors, and clients; respond to inquiries promptly.

• Complete client intake, create/maintain client files, and match equipment to needs.
• Coordinate equipment pickups/donations and distribution; share required information sheets.
• Clean, sanitize, inspect, and confirm safe functioning of donated equipment prior to gifting.
• Maintain accurate inventory, service, and outcome data; support monthly reporting.
• Conduct follow-up/outcome calls and assist with outreach events and partner communications.
• Participate in biweekly team meetings and complete other assigned duties.

III.

Personal skills and attributes:

Ø Strong organization, time management, and attention to detail. Ø Professional, clear communicator; comfortable working with people with disabilities. Ø Self-starter who can follow directions and work independently. Ø Flexible, dependable team player with a service-minded attitude. IV.

Minimum Qualifications:

• High school diploma/GED required; Associate degree preferred.
• Clerical/administrative experience preferred; customer service experience a plus.
• Strong computer skills and ability to manage confidential records.
• Ability to lift up to 50 lbs and assist with equipment pickup/cleaning.
• Professional, ethical conduct and commitment to serving individuals with disabilities.

Pay:

From $19.00 per hour

Work Location:

In person