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Supervisor, IRIS Consulting Services
Job Description
As a Supervisor for IRIS Consulting Services, you will lead and oversee a regionally-based team of consultants, ensuring the delivery of high-quality, person-centered support to IRIS participants. Your role is crucial in achieving organisational goals and contributing to the strategy for quality and cost-effective care. You will provide leadership, training, and supervision, utilising data to manage service requirements and identify proactive solutions. What You Will Do as Supervisor Lead, train, and supervise a regionally-based team of IRIS consultants to ensure high-quality, person-centered supports for participants. Demonstrate and promote the concept of self-direction and person-centered practices within the team. Utilise data and reports to manage IRIS consultation services requirements and identify proactive solutions. Conduct monthly reviews of IRIS consultant records, focusing on timelines, documentation standards, and plan accuracy. Review and authorise participant plans, budget amendments, and one-time expense requests, liaising with vendors as needed. Communicate effectively with IRIS consultants and participants regarding programmatic changes, budget reductions, and terminations. Assist IRIS consultants with difficult situations, maintaining strict confidentiality of all sensitive information. Act as a change management conduit, interpreting and communicating program, policy, or protocol changes. Collaborate with staff, participants, and stakeholders to ensure service excellence standards are met. Engage in outreach and networking opportunities with external stakeholders. Meet regularly with area leaders and staff, hold monthly team meetings, attend leadership development, and conduct annual home visits with each IRIS consultant. What We Offer Competitive benefits package Competitive compensation package What We Offer Molina Healthcare provides a competitive benefits and compensation package to its employees, ensuring a supportive and rewarding work environment. Who We Are Looking For We are seeking a highly experienced and dedicated individual to join our team as Supervisor, IRIS Consulting Services. The ideal candidate will possess at least 5 years of healthcare experience, with a strong background in care coordination and direct experience serving individuals with physical/intellectual disabilities or older adults. A Bachelor's degree in a relevant field is preferred, though extensive experience in social services for our target groups may be considered in lieu of a degree. You must hold a valid driver's license, have reliable transportation, and be proficient in Microsoft Office. We are looking for someone who demonstrates strong leadership, professionalism, and data analytics skills, with a proactive and detail-oriented approach. The successful candidate will be adept at communication, problem-solving, and critical thinking, capable of managing multiple projects and adapting to change while maintaining composure in challenging situations. Experience in outreach, partnership development, and working with diverse populations is essential, along with a proven ability to take ownership and lead with success. At least 5 years of experience in healthcare, preferably in care coordination, with at least 2 years serving target groups of the IRIS program (adults with physical/intellectual disabilities or older adults), or an equivalent combination of education and experience. A Bachelor's degree in social work, psychology, human services, counseling, nursing, special education, or a closely related field, plus one year of direct experience in social services for target groups. (May consider 5 years of relevant social services experience in lieu of a degree). Valid and unrestricted driver's license, reliable transportation, and adequate auto insurance for job-related travel. Demonstrated competencies in professionalism, leadership, performance management, team development, and data analytics. Knowledge of long-term care programs and familiarity with self-determination principles. Demonstrated knowledge of community resources. Proactive and detail-oriented approach. Ability to work effectively in diverse settings and adapt style to various personalities and situations. Responsive communication skills and the ability to remain calm in high-pressure situations. Ability to develop and maintain professional relationships and collaborate within a highly matrixed organisation. Excellent time-management, prioritisation, problem-solving, and critical-thinking skills, with the ability to manage multiple projects and adapt to change. Experience in communication outreach and partnership development. Experience working with elderly individuals and people with physical and developmental disabilities. Ability to take ownership of an assigned area and lead programs successfully. Excellent verbal and written communication skills. Proficiency in Microsoft Office suite and applicable software programs. Supervisory/leadership experience (preferred). Why This Role? Opportunity to lead a regionally-based team of IRIS consultants Contribute to overarching strategy for quality and cost-effective care Work collaboratively with staff, participants, and stakeholders Engage in outreach and networking opportunities with external stakeholders Regular meetings with area leaders and staff Attend quarterly leadership development sessions Annual home visits with each IRIS consultant Lead and Empower IRIS Consulting Services Lead a dedicated team of IRIS consultants, ensuring high-quality, person-centered support for participants. This full-time role offers a competitive salary and the chance to make a significant impact on care provision in Waukesha, Milwaukee, and Ozaukee Counties, WI.
Benefits
- Dental Insurance
- Leadership Development
