Account Coordinator

• FläktGroup, A Samsung Company

• Data Centers AMER Location:

  Morrilton, Arkansas Reports to: Director of Commercial Operations, Data Centers
• AMER At FläktGroup, we are shaping the future of mission-critical infrastructure.

As one of the world's leading innovators in data center cooling, we are entering a period of unprecedented growth in North America. Our mission is simple, to make FläktGroup the easiest and most reliable manufacturing partner in the data center Industry. To achieve this, we are building an organization dedicated to delivering a flawless customer experience from start to finish, while building and managing the internal processes that make that possible. Role Overview The Account Coordinator will oversee all project workflows throughout the building lifecycle for FläktGroup's Hyperscaler and/or Colocator projects. This will include oversight of the internal processes for quote management, order placement, engineering, production, start-up, and commissioning, through final closeout of the project, tracking to key milestones while utilizing our internal tools and software. This role ensures every function is aligned and working towards a seamless customer outcome. This opportunity is about executing the systems, engaging the team, and enabling a culture of executional excellence that will scale with FläktGroup's growth with our most high-profile client(s). Key Responsibilities Strong PMP Experience Needed.

• Lead the development of quotations, RFP responses, and project execution plans, ensuring all milestones, timelines, and quality standards are met
• Manage the full RFP lifecycle, coordinating internal contributors and producing high quality technical and commercial submissions
• Support account management by maintaining strong customer relationships, ensuring clear communication, and identifying future opportunities
• Coordinate engineering, procurement, commissioning, and site activities with data center operators, consultants, contractors, suppliers, factories, and global FläktGroup teams
• Prepare and submit all required project and client documentation in alignment with RFP, contract, and customer requirements
• Oversee project scope, budget, schedule, and resource allocation while proactively identifying risks and implementing corrective actions
• Keep stakeholders informed of progress, costs, risks, and key project issues
• Participate in design reviews to validate technical solutions and ensure compliance with project requirements
• Manage Health & Safety compliance and oversee site services, acting as the primary on site contact when required
• Produce and manage Risk Assessments and client specific documentation, including portal uploads
• Facilitate start up and commissioning activities and manage subcontractors involved in these processes
• Collaborate with the Service Team to ensure service procedures are followed and completed to a high standard
• Review project issues and lessons learned to drive continuous improvement
• Identify opportunities to increase revenue and profitability through design enhancements, value added improvements, and recovery of additional costs
• Contribute to long term customer retention and growth through ongoing account management support What we're looking for

Extreme Ownership Mentality:

A Leader with a track record of directing teams via systems and processes.

Execution Expertise:

10+ years in bid management, project management, program management or solutions delivery within data centers, higher education, or healthcare vertical markets.

Cross-Functional Leadership:

Skilled at driving alignment across Sales, Engineering, Procurement, Operations, Logistics, and Service; working well with multiple roles and personality types.

Customer Advocate:

Passionate about delivering exceptional customer outcomes while supporting organizational growth.

REQUIREMENTS

• PMP or Bachelor's degree in Construction, Engineering, Business, or related field
• 10+ years of experience in the Data Center Industry, or relevant field
• Proven success leading cross-functional initiatives involving Sales, Engineering, Operations, and Service
• Hold a relevant experience in Construction/Mechanical Engineering
• or strong trades background; Ideally Mechanical bias with good knowledge of Electrical aspects
• Have a minimum of 3 years of experience in a similar role with the Data Center industry
• Possess strong operational skills and an attention to detail, and experience of the design build process on Data Center projects
• Be computer literate with strong IT skills including knowledge of Microsoft Project, Procore, Autodesk Construction Cloud and other Project Management Tools
• Have a strong technical background in HVAC is essential for this role
• experience in managing the supply of equipment and services in the Data Center vertical is highly desirable
• Have excellent communications skills
• Competent at liaising with multi-discipline teams
• Capable of prioritizing tasks, co-ordinating and delivering the project on time
• Active Driving License
• Flexibility for travel within the U.

S. up to 30% Why Join us? With more than a century of history and technical expertise, we have established a strong record of international operational excellence as the premier

HVAC OEM

in EMEA. Now, following our recent acquisition by Samsung Electronics, we are poised to combine our proven technological capabilities with Samsung's AI platforms to set a new industry benchmark and deliver innovative solutions to our customers. As we expand and progressively integrate products and services to maximize synergies and strengthen our position as the leading HVAC equipment provider in the global data center marketplace, we invite those energized by growth, complexity, and the opportunity to transform the future of data center project execution to join us!

Note:

This job description provides a general outline of the responsibilities and qualifications required for this position. Specific duties may vary based on company needs and project specifics. The above list is not exclusive and other activities many be required not listed above.

Benefits:

401(k) matching Dental insurance Employee discount Flexible spending account Health insurance Life insurance Paid time off Vision insurance

Work Location:

In person