General Manager Confidential Restaurant Project

General Manager - Confidential Restaurant Project BMRS West Hollywood, CA Job Details Full-time $110,000 - $130,000 a year 22 hours ago Benefits Health insurance Paid time off Qualifications Budget management Customer retention Wine knowledge Budget control Fine dining experience Team leadership Restaurant management Employee training Managing hospitality teams Improving operational efficiency TIPS Decision making Profit & Loss statement Financial management Profit and loss analysis Financial acumen Team motivation (leadership skill) Food service management Hospitality management Full Job Description Successful and reputable Los Angeles restaurateur is looking for an experienced, service-driven General Manager to join the team as they prepare in advance for an exciting new restaurant opening. While the timeline for the new concept is farther out, the team is looking to bring the GM on board towards the end of 2026 so they can have adequate time to train and support pre-opening needs. The new restaurant will feature hyper-seasonal, globally inspired cuisine viewed through a California lens, in a refined yet approachable upscale-rustic setting. The ideal candidate comes from a high-level service pedigree in acclaimed restaurants, and is a hands-on self-starter when it comes to leadership, implementing systems, and training staff. Strong wine knowledge (or the willingness to learn), is also highly preferred. Looking for someone who wants to be in the restaurant and on the floor touching tables every shift, an who can establish a strong rapport with the team while leading by example. It is imperative that this person have a deep understanding of fine dining service, and the details and demands that come from working in a high-touch restaurant environment. Really special opportunity to join a passionate, talented team and be part of a high-profile new project!

General Manager Responsibilities:

Oversee and positively impact all areas of the business including: sales, costs, employee retention, guest service and satisfaction, food & beverage quality, cleanliness, sanitation, and other facilities maintenance Support with all pre-opening and opening activities Provide leadership and support with a significant, elegant floor presence Continually strive to educate and develop of staff as it relates to food, beverage, and especially service Grow and mentor the team through training, development, recruitment and onboarding of new members Develop day to day operations of the restaurant alongside executive team & uphold quality standards (daily reports, cash handling and deposit procedures, roles and responsibilities, station guidelines, safety protocols, cleaning and maintenance schedules, sidework checklists, opening and closing duties, shift change outline, injury reporting, etc ) Taking ownership of the business to increase sales and profitability Oversee floor and kitchen management and ensure standards are met & exceeded as pertains to COGS, inventory management, staffing and cleanliness Ensuring all team members are compliant in required training (safety, PCI, TIPS, etc), have completed in a timely manner and are adhering to standards Ensuring all payroll policies and procedures are followed, including management of timekeeping for compliance and accuracy Provide reports and analysis of business related data and KPIs Liaise with property leadership, staff, and guests as well as surrounding community to develop and improve relations Clear and effective communication to all team members, executive leadership and stakeholders Holding weekly management and daily shift meetings to communicate updates regarding operations, financial reporting, employee driven topics, training, education on changes and new processes, product or equipment introductions Manage the streamline of communication between outside purveyors, ensuring effective delivery of goods and services Implement appropriate outlet level controls to assure that goods are ordered as needed, materials are received in good condition and in the desired quantities and that accountability for purveyors is maintained Receive and resolve customer complaints in a timely and tactful manner to maintain and improve customer satisfaction Exercise sound managerial judgment and decision-making pertaining to all employee relations and personnel actions in order to build a positive, enthusiastic and professional culture Anticipate the needs of the establishment and act upon them Fully understand and comply with all federal, state, county and municipal regulations that pertain to health, safety and labor requirements

General Manager Requirements:

At least 2-3 years' experience as a Restaurant General Manager (GM), Food & Beverage Director (F&B), FOH General Manager, Service Director, or comparable leadership role in a full-service, upscale or fine dining, preferably chef-driven restaurant environment is required High service pedigree is required Background in Michelin, Forbes, and/or James Beard recognized restaurants is a big plus Strong wine knowledge is highly preferred Passion for food, beverage, and high-caliber guest service The ideal person will be in touch with the fine dining scene and excited to continue to grow and change with the times Any prior opening experience is a plus Proven track record in leading and motivating a team Excellent written and verbal communication skills Strong interpersonal skills and ability to manage guest demands Acute attention to detail Ability and desire to take initiative to carry out complex responsibilities with little direction Highly effective problem-solving skills, especially when under pressure Ability to thrive in a hands-on, high-touch service environment Exceptional standards for cleanliness, health, and safety Strong understanding of the P&L with an ability to control costs as aligned with restaurant's goals Flexible schedule, including weekends, holidays, and late-night shifts is required Strong business acumen with a proven track record of controlling costs and understanding budgeting Develops relationships with guests to create & maintain guest retention Experience and comfortability in dealing with high end/VIP clientele Process driven and able to implement operating procedures that will continue to maximize efficiency Food Safety Certification Able to stand/walk for long periods of time

Compensation Includes:

Base Salary in the $110-130k range

DOE Bonus Structure Health Reimbursement PTO Plan Pay:

$110,000.00 - $130,000.00 per year

Benefits:

Health insurance Paid time off

Work Location:

In person