Project Support Manager

• 3.2 Riverside, CA 92507 $55,000 - $85,000 a year - Full-time Apply with Indeed The Project Support Manager is responsible for leading and developing the Project Support team (Project Coordinators) to ensure consistent, accurate, and timely administrative and operational support across all projects. This role serves as the critical link between Project Managers, Foreman, clients, and internal departments driving alignment, communication, and execution. This position embodies Extreme Ownership by taking full responsibility for the performance of the Project Support function, ensuring projects are supported efficiently from pre-construction through closeout.

Essential Duties and Responsibilities:

Team Leadership & Accountability Lead, manage, and develop Project Coordinators to ensure high performance and accountability Establish clear roles, expectations, and workflows for the team Conduct regular check-ins, coaching, and performance reviews Ensure team alignment with Safeway Electric's core values and EO principles Project Support Oversight Oversee all project documentation, including subcontracts, submittals, RFIs, change orders, and closeout packages Ensure accuracy, completeness, and timeliness of all project support deliverables Support Director of Operations, Project Managers and Foreman by removing administrative barriers and improving efficiency Process Improvement & Standardization Develop, implement, and continuously improve SOPs for project coordination Standardize templates, workflows, and best practices across all projects Identify gaps and drive solutions that improve productivity and reduce rework Cross-Functional Coordination Act as liaison between Project Management, Field Operations, Accounting, HR, and Purchasing Ensure seamless communication and handoffs between departments Support onboarding of new projects and ensure proper setup in all systems Client, Subcontractor & Vendor Support Ensure professional and timely communication with clients, subcontractors, and vendors Support Project Managers and Foreman in maintaining strong client relationships Assist with subcontractor onboarding and compliance documentation Reporting & Performance Tracking Monitor workload distribution and team productivity Track key metrics (turnaround times, accuracy, backlog of tasks) Provide regular reporting and insights to Director of Operations Follow Company Core Values Win Win or No Deal We Build We Grow We Compete We Respect the Individual Opportunity Based on Merit Safety by Choice Not by Chance Other duties may be assigned as necessary. Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.

Education/Experience:

5+ years of experience in construction project coordination or operations support 2+ years of leadership or supervisory experience preferred Strong knowledge of construction documentation and processes Knowledge in Microsoft Office (Word, Excel, Outlook), Adobe, Bluebeam, and project management systems Excellent organizational, communication, and problem-solving skills High School Diploma or General Education Degree (GED) Core Competencies (Extreme Ownership Aligned):

Ownership:

Takes full responsibility for team performance and outcomes

Prioritize & Execute:

Effectively manages multiple priorities in a fast-paced environment

Decentralized Command:

Empowers team members while maintaining oversight

Simplicity:

Creates clear, efficient processes and communication

Collaboration:

Works across departments to achieve company goals Success Measures Timely and accurate completion of project documentation Improved efficiency and reduced administrative delays High level of internal and external customer satisfaction Strong team engagement, accountability, and development Physical Requirements The physical demands described here represent those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. Ability to work in an office environment and may require lifting files or materials up to 20 pounds. The primary work environment is an office setting. Fast-paced, deadline-driven environment requires adaptability and focus.

Pay:

$55,000.00 - $85,000.00 per year

Benefits:

401(k) 401(k) matching Dental insurance Flexible spending account Health insurance Life insurance Retirement plan Vision insurance

Work Location:

In person