A construction and remediation company is seeking an experienced Repairs Job File Coordinator with strong insurance communication, documentation, and program compliance skills. This position supports repair projects from assignment through completion, with a primary focus on insurance carrier requirements, supplement coordination, job file accuracy, and communication with adjusters, project managers, subcontractors, and vendors. The ideal candidate is highly organized, detail-oriented, and comfortable navigating insurance requirements, repair scopes, program standards, and time-sensitive deadlines. Experience with restoration, reconstruction, insurance carrier programs, or third-party administrator (TPA) requirements is strongly preferred. Responsibilities Communicate with insurance carriers, adjusters, and TPAs regarding repair progress, approvals, supplements, and documentation requirements. Ensure compliance with insurance carrier guidelines, program standards, and third-party administrator requirements. Track repair projects from assignment through completion, including approvals, denials, supplements, change orders, and outstanding items. Maintain complete, accurate, and audit-ready job files, including photos, field notes, estimates, approvals, change orders, and supporting documentation. Review field documentation and repair scopes for completeness and ensure required information is available for project processing. Coordinate supplemental estimate submissions and change order documentation with project managers and other responsible parties. Track estimate submissions, supplement status, carrier responses, and outstanding approvals; follow up as needed. Assist project managers with scheduling subcontractors, coordinating trades, and tracking materials, vendor invoices, and repair progress. Communicate with customers regarding scheduling, project timelines, and expectations. Monitor job progress and follow up on outstanding approvals, documentation, and other items that may delay completion. Verify completion of repair tasks and punch list items and ensure required close-out documentation is complete. Assist with final invoicing, job close-out, and preparation of documentation packages for insurance carriers. Provide administrative support to project managers to help keep repair projects organized, compliant, and moving forward. Qualifications Minimum of 2 years of administrative, job coordination, or project support experience. Experience in insurance restoration, reconstruction, residential repairs, or construction coordination strongly preferred. Familiarity with insurance carrier requirements, TPA programs, job file documentation, supplement tracking, or change order processing preferred. Experience reviewing estimates and supporting documentation for completeness is a plus; this position does not include writing estimates. Strong written and verbal communication skills, including professional communication with adjusters, customers, subcontractors, and vendors. Excellent organizational skills, attention to detail, and the ability to manage multiple projects and deadlines. Ability to identify missing documentation, follow up on outstanding items, and proactively resolve administrative issues. Self-motivated, dependable, and able to work independently while supporting a team. Ability to remain professional and effective in a fast-paced environment with changing priorities. Proficiency in Microsoft Office, including Outlook, Word, and Excel. High school diploma or GED required. Ability to meet applicable background screening and drug-testing requirements, consistent with applicable law. Benefits 401(k) 401(k) matching Health insurance Dental insurance Vision insurance Life insurance Paid time off
Pay:
$25.00 - $30.00 per hour Expected hours: 40.0 per week
Benefits:
401(k) Dental insurance Health insurance Paid time off