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Job Description
Plant City , United States Propane Ninja is seeking an experienced Installation Project Manager to oversee and coordinate propane installation operations from our Plant City office. This role is responsible for managing project flow, scheduling, permitting coordination, technician support, inspections, customer communication, and operational execution across multiple active installation projects. The ideal candidate has hands-on experience in propane, HVAC, plumbing, mechanical, utility, or related construction trades and understands how installation projects operate in the field, while being highly organized and capable of leading operations from the office environment. This is primarily an office-based operational leadership role that requires strong field knowledge and construction trade experience. The Installation Project Manager serves as a critical link between sales, permitting, field technicians, vendors, inspectors, and customers to ensure projects move efficiently from sale through completion. Key Responsibilities Project Coordination & Operational Oversight Manage installation projects from job approval through final inspection and closeout Coordinate scheduling, permitting, inspections, materials, and project timelines Oversee multiple active installation projects simultaneously while maintaining organization, urgency, and accountability Ensure projects are completed safely, correctly, on time, and inspection-ready Identify and resolve operational bottlenecks, scheduling conflicts, and project delays before they impact customers or field teams Support field technicians with troubleshooting, job coordination, and project-related problem solving Office-to-Field Operations Management Serve as the operational communication hub between office staff, field technicians, sales, customers, permitting authorities, and leadership Coordinate closely with the Installation Service Coordinator and Permitting Coordinator to maintain project flow Review project details, site requirements, permits, and installation readiness prior to dispatching crews Assist with project prioritization, technician scheduling, and workload coordination Conduct occasional field visits or final walkthroughs when operationally necessary Permitting, Compliance & Quality Control Maintain working knowledge of
NFPA 58, FDACS
requirements, and local permitting processes Ensure permit submissions, inspections, and compliance milestones are completed on schedule Verify documentation accuracy, inspection readiness, and installation quality standards Help reduce rework, callbacks, inspection failures, and operational inefficiencies Protect the company from compliance and operational risk through proper oversight and documentation Team Leadership & Customer Experience Support and help lead Field Service Technicians and installation personnel Reinforce the Ninja Standard through professionalism, accountability, communication, and safety Assist with onboarding, training, and performance development of installation team members Handle escalated customer or project issues in a calm, solutions-focused manner Ensure customers receive clear communication and a professional installation experience throughout the project lifecycle Customer Relationship Personal Evolution Autonomy Administrative Work Technical Expertise Success Metrics Installation and service work completed safely, correctly, and on time Strong coordination between office operations and field execution Compliance with NFPA, FDACS, and local permitting requirements Reduced rework, callbacks, and inspection failures Strong technician performance, engagement, and accountability High customer satisfaction and professional brand representation Must Have 3+ years of experience in propane, HVAC, plumbing, mechanical, utility, construction, or related regulated trades Prior experience coordinating projects, field operations, service teams, or installation workflows Strong understanding of construction scheduling, permitting, inspections, and installation processes Ability to effectively coordinate and support field operations from an office environment Strong organizational, communication, and problem-solving skills Proven ability to manage multiple priorities and fast-moving operational workflows Valid Florida driver's license Nice to have Direct propane or natural gas industry experience
PERC / CETP
certifications Experience working with permitting authorities, inspectors, and AHJs Experience with ERP, dispatch, or field service management systems (Odoo experience is a plus) Prior leadership experience supporting technicians, installers, or field personnel Why Join Propane Ninja Join a fast-growing propane company with strong operational leadership and long-term growth opportunities Play a key role in building and improving installation operations across Florida Work alongside a team that values safety, ownership, professionalism, and continuous improvement Make a direct impact on operational performance, customer experience, and company growth What We Offer Competitive salary: $60k-$70k (dependent on experience) Health, dental, and vision insurance 401(k) with company match Paid time off and holiday pay Employee assistance program Professional development assistance Employee discounts and referral bonuses Retirement plan options