The Sales Project Manager is one of the most important positions in our showroom. You will be the first point of contact for customers and will guide them through the process of selecting, purchasing, and installing their fireplace or outdoor living oasis. You will learn our products, meet with customers, develop sales opportunities, prepare quotes, coordinate projects, communicate with installers and vendors, and make sure each project moves smoothly from the initial conversation through completion. The more you learn, the more responsibility you can take on—and the more you can earn. We want someone who sees an opportunity and says, "I can figure that out."
JOB LOCATION & SHOWROOM SCHEDULE
Southwest Fireplace, Palos Park Showroom:
11921 S. 80th Ave. Palos Park, IL
- Monday
Wednesday:
10:00 AM- 6:00 PM
- Thursday
Saturday:
10:00 AM- 5:00 PM
- Closed Sundays o One weekday off during February-September
RESPONSIBILITIES
Sales & Customer Service Greet customers in the showroom and determine their needs Develop relationships with homeowners, builders, designers, and remodeling professionals Answer sales calls and respond to product and service inquiries Explain product features, functions, installation requirements, and options Recommend products based on the customer's needs, project, budget, and home Prepare quotes and create sales orders using Southwest Fireplace's guided sales process Purchase sales materials through select dealers and vendors Provide exceptional customer service throughout the entire sales process Project Management Coordinate customer projects from the initial sale through installation Provide customers with accurate and timely updates regarding orders and scheduling Perform job-site measurements for product viability and installation requirements Communicate with customers, vendors, builders, and internal team members Follow up on outstanding customer or builder accounts receivable Quote and create service call orders Maintain accurate project information and documentation Help resolve issues that arise during the sales and installation process Sales Marketing & Business Development Opportunity
Do you have an interest or skillset in social media, content creation, or graphic design? You don't need to be a professional marketer or graphic designer—we are looking for someone who is creative, comfortable with technology, and willing to learn digital marketing. This is a preferred aspect of this position but IS NOT required. For the right candidate, this is an opportunity to go beyond traditional showroom sales. By creating engaging content, showcasing our products and completed projects, and helping promote Southwest Fireplace online, you can attract new customers through online channels and create additional sales opportunities to increase your commission earnings. Marketing and business development opportunities may include: Collaboration with our third-party marketing agency Taking and editing photos and video content featuring fireplaces, outdoor living products, and completed installation projects for Instagram, Facebook, and other social media Promoting featured products, seasonal promotions, special offers, or company events Creating trade show flyers, promotional materials, and showroom signage Developing marketing and promotional campaigns to generate new leads and drive sales and customers into the showroom Exploring creative ways to generate online leads and new sales opportunities
WHAT WE'RE LOOKING FOR
Energetic, outgoing, and comfortable talking to new people Motivated to sell and excited by commission-based earning potential A self-starter who doesn't need to be told what to do every minute of the day Organized and able to manage multiple projects at once Detail-oriented and able to follow a process Comfortable learning technical products and installation requirements A strong communicator in person, over the phone, and by email Competitive with themselves and motivated to improve Curious and willing to learn technical product information Preferred Experience but
NOT REQUIRED
- We are willing to train the right person!
- Sales and customer service,
- Construction project management,
- Remodeling or interior design
- Fireplace, HVAC, or home-improvement experience is helpful
- An Associate's or Bachelor's Degree or equivalent work experience is a plus
- What matters most is your attitude, work ethic, and willingness to learn
Pay:
$56,900.00- $78,000.
00 per year
Benefits:
401(k) 3% Match 401(k) matching Dental insurance Health insurance Life insurance Paid time off Vision insurance
Work Location:
In person