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Senior Install & Project Coordinator Home Services (Generators & Electrical)

Job

CDS Home Services

Middle River, MD (In Person)

$53,040 Salary, Full-Time

Posted 6 days ago (Updated 11 hours ago) • Actively hiring

Expires 6/17/2026

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Job Description

Title:
Senior Install & Project Coordinator Department:
Home Services Position Status:
Full Time Shift:
Schedule:
Day Location:
In Office Looking for a role where your experience matters, and where you can take ownership of projects from sale to successful installation? At CDS Home Services, we're not just installing generators, we're helping homeowners protect what matters most. As a trusted partner of major retailers and a certified dealer of Generac, we've built a reputation for delivering reliable, turnkey standby power solutions across the Mid-Atlantic. Installing home standby power systems is not a simple scheduling exercise, it requires strong operational execution, permitting expertise, customer communication, utility coordination, and attention to detail at every stage. We're looking for an experienced Senior Install & Project Coordinator who understands the moving parts of regulated home service projects and can confidently drive projects from contract through completion. This is a lead-from-the-front operational role, ideal for someone who has worked in electrical, home services, construction coordination, permitting-heavy industries, or project lifecycle management and is ready to bring that expertise to a growing, high-demand business. Why This Role Stands Out
  • Own the full project lifecycle
  • From signed contract through permitting, scheduling, installation, and project completion
  • High-impact work
  • Your execution directly affects customer satisfaction, installation success, and business performance
  • Industry complexity that keeps things interesting
  • Utility coordination, permitting, inspections, scheduling, documentation, and customer communication all in motion at once
  • Cross-functional visibility
  • Work directly with leadership, sales, field teams, utilities, municipalities, retail partners, and customers
  • Meaningful, customer-facing work
  • Help homeowners invest in comfort, reliability, and peace of mind
  • Growth-focused culture
  • Join a business actively expanding in a high-demand energy and home services sector Location & Work Environment Full-time in-office role Collaborative operational environment supporting daily home services execution Frequent coordination with: Customers and homeowners Sales team Electricians and generator technicians Utility providers County / municipal permitting offices Gas and propane providers Retail partner systems and stakeholders This is ideal for someone who thrives in structure, good at figuring out the unknown and enjoys solving operational puzzles.
A Quick Snapshot of the Role A typical week might include: Managing multiple active generator installation projects at different lifecycle stages Working directly with counties and municipalities to secure permits and inspections Coordinating gas, propane, electrical, and utility approvals required for installation Resolving customer concerns and keeping projects moving forward professionally Supporting scheduling and dispatch decisions to maximize field efficiency Partnering with leadership to identify operational improvements and bottlenecks
What You'll Be Responsible For:
  • Own generator and electrical project execution from contract handoff through final completion Coordinate permitting, inspections, utility approvals, and documentation across multiple jurisdictions Work directly with local and state municipalities to ensure timely permit approvals Coordinate gas, propane, utility, and electric service tie-in documentation and approvals Manage project scheduling across field teams, customers, subcontractors, and internal stakeholders Track project milestones, documentation, payments, and internal workflow progression Proactively communicate with customers regarding timelines, expectations, approvals, and next steps Resolve project issues quickly to prevent delays and maintain customer confidence Support dispatch board accuracy and field readiness planning Assist sales team with operational follow-up and lifecycle handoff support Identify process gaps and recommend improvements that increase speed, consistency, and customer experience What "Great" Looks Like This role is built for someone who doesn't just coordinate tasks, you drive outcomes.
Project ownership mindset
  • You treat every job like it's your responsibility to get across the finish line Operationally sharp
  • You understand how field execution, scheduling, permitting, and customer expectations intersect Strong communicator
  • Professional with customers, utilities, contractors, and internal teams Problem solver
  • Anticipates roadblocks and proactively removes them Highly organized
  • Comfortable managing multiple active projects without losing details Calm under pressure
  • Handles shifting priorities and escalations professionally Continuous improvement mindset
  • You naturally look for better ways to execute What You Bring 1-4+ years of experience in project coordination, project management, operations coordination, or service execution Strong organizational and time management skills High level of professionalism and communication ability Ability to work independently while managing competing priorities Strong systems comfort and administrative accuracy Direct experience in one or more of the following: Residential electrical services Generator installation operations HVAC Plumbing Solar Home improvement / remodeling Construction project coordination Utility or permitting-intensive service industries Strong preference for candidates with: Direct county / municipal permitting experience Utility coordination experience Experience managing full customer lifecycle project execution Experience supporting regulated residential service projects Experience coordinating subcontractors or field service teams Experience balancing customer communication with operational execution
Preferred Qualifications:
Associate's or Bachelor's degree Generator or residential electrical knowledge Most importantly, you align with our guiding principles: Put Safety First Respect for Others Treat Customer Orders Like Our Own Deliver Measurable Excellence Pursue Relentless Improvement Compensation & Benefits $24
  • 27 per hour (based on relevant experience)
Additional Benefits Include:
Medical, Dental, Vision, Disability Insurance Company-paid Life/AD&D 401(k) with up to 4% company match (100% vested immediately) Generous PTO + your birthday off Professional development and advancement opportunities If you're looking for a role where your operational experience, project management instincts, and problem-solving skills make a visible impact every day — we want to hear from you.
Pay:
$24.00
  • $27.
00 per hour
Benefits:
401(k) 401(k) matching AD&D insurance Dental insurance Disability insurance Employee assistance program Health insurance Health savings account Life insurance Paid time off Professional development assistance Referral program Vision insurance
Work Location:
In person

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