Project Manager (Installs)

• 1.0 Hickory, NC 28602 $70,000 - $85,000 a year - Full-time Apply with Indeed Position Summary

DOTCOM LLC

is seeking an experienced Project Manager to oversee daily broadband installation operations, supervise up to 15 field technicians, and ensure productivity, quality, safety, and customer satisfaction. Key Responsibilities Assign daily work, manage schedules, and supervise field technicians. Monitor performance, productivity, and KPIs, including on-time arrivals, job completion, meter usage, HHC, and repeat service calls. Conduct job site quality checks and company vehicle inspections. Resolve customer complaints and escalations. Enforce safety policies and client standards. Coordinate technician training, coaching, and performance evaluations. Work with management and QA to improve operational efficiency. Qualifications 3-5 years of telecom/broadband field experience. Minimum 1 year of supervisory experience. Strong leadership, communication, and problem-solving skills. Experience managing field operations and customer-facing technicians. Valid driver's license. Physical Requirements Must be able to stand, walk, climb, bend, kneel, crawl, and lift up to 75 lbs, with or without reasonable accommodation. Safety Requirements This is a safety-sensitive position. Employees must follow all safety protocols, use required PPE, safely operate vehicles and equipment, maintain required certifications, and comply with applicable drug and alcohol screening requirements. Failure to follow safety requirements may result in disciplinary action, up to and including termination.

DOTCOM LLC

is an Equal Opportunity Employer.

Pay:

$70,000.00 - $85,000.00 per year

Experience:

Telecommunication:

4 years (Required)

Cable Installation:

4 years (Required) Ability to

Commute:

Hickory, NC 28602 (Required)

Work Location:

In person