Job Description
Work Schedule Standard (Mon-Fri)
Environmental Conditions Office Job Description Division/Site Specific Information:
High Point, NC is a commercial manufacturing and development site focusing on gelatin based drug delivery dosage forms (softgels). High Point is a Softgel Center of Excellence since 1996, offering extensive development and commercial scale capabilities for a variety of softgel technologies. Location:
4125 Premier Drive, High Point, NC 27265 Discover Impactful Work:
The individual will manage multiple client projects, including strategic accounts, ensuring project deliverables and financial milestone are executed in accordance with required timelines. With personal responsibility for a portfolio of projects, the role holder will be the primary relationship manager, driving communication for successful business delivery and exemplary client service in order to provide maximum benefit for the company in a sustainable manner. Additionally, this role may support internal initiatives related to project management. Day in the Life:
Independently manage all business aspects of the project / portfolio including: (90%) o Manage multiple client projects, including strategic accounts, ensuring project deliverables and financial milestone are executed in accordance with required timelines. o With personal responsibility for a portfolio of projects, the role holder will be the primary relationship manager, driving communication for successful business delivery and exemplary client service in order to provide maximum benefit for the company in a sustainable manner. o Lead and facilitate risk mitigation and issue escalation process through coordination of internal resources, serving as a liaison with Site Leadership to ensure effective solution/resolution o Act as the internal client advocate, leading regular and ad hoc customer meetings, internal team meetings, site visits, and Business Review meetings for assigned accounts. o Responsible for account management of assigned clients/portfolios, including changes of scope, project expansion and commercial life cycle management. o Manage SOR forecast, attainment of financial goals and KPI metrics for project portfolio o Ensure client and Thermo Fisher Scientific are operating in compliance with the contractual requirements (accruals, bill backs, service charges, etc.). o Utilize MySupply, SmartSheet and other tools in order to measure project performance, monitor the progress of the project, identify and quantify any variances, perform any required corrective actions and communicate to all stakeholders. o Serve as the liaison between Pharmaceutical Development Services (PDS) and Drug Product Services (DPS) management to coordinate the introduction of new products from the PDS pipeline • Other management duties (10%) o Work with PMO and local team to continuously improve PM and project delivery practices. o Support global PMO or PDS initiatives. o Feedback to Functional Leadership on project team member performance • Other duties as required. Keys to Success:
Education:
Bachelor's degree in relevant scientific or engineering field with Minimum 2 years related industry experience (pharmaceutical development experience an advantage) Experience:
Minimum 2 years of Project Management experience in a GMP environment Experience working with external clients preferred PMP certification preferred Knowledge, Skills, Abilities Well organized with ability to prioritize multiple tasks Strong interpersonal skills with ability to motivate others Proficiency using MS Office applications Ability to make and meet commitments Strong attention to detail Excellent written and oral communication skills Demonstrated commitment to our fundamental principles of Integrity, Respect, & Excellence Client interface experience and strong negotiating skills Proficiency with English language Excellent Benefits Benefits & Total Rewards | Thermo Fisher Scientific Medical, Dental, & Vision benefits-effective Day 1 Paid Time Off & Designated Paid Holidays Retirement Savings Plan Tuition Reimbursement OTHER Relocation assistance is NOT provided Must be legally authorized to work in the United States now and in the future, without sponsorship. Must be able to pass a comprehensive background check, which includes a drug screening Thank you for your interest as you consider starting a new career journey with us. As the world leader in serving science, our colleagues develop critical solutions through innovation—and build rewarding careers. Discover their extraordinary stories and connection to our Mission to enable our customers to make the world healthier, cleaner and safer. Their work is a story of purpose. What story will you tell? Thermo Fisher Scientific Inc. is the world leader in serving science, with annual revenue of more than $40 billion. Our Mission is to enable our customers to make the world healthier, cleaner and safer. Whether our customers are accelerating life sciences research, solving complex analytical challenges, increasing productivity in their laboratories, improving patient health through diagnostics or the development and manufacture of life-changing therapies, we are here to support them. Our global team delivers an unrivaled combination of innovative technologies, purchasing convenience and pharmaceutical services through our industry-leading brands, including Thermo Scientific, Applied Biosystems, Invitrogen, Fisher Scientific, Unity Lab Services, Patheon and PPD. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation. Thermo Fisher Scientific is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, creed, religion, color, national or ethnic origin, citizenship, sex, sexual orientation, gender identity and expression, genetic information, veteran status, age or disability status.
