SPOK Implementation Project Manager

SPOK Implementation Project Manager at Insight Global SPOK Implementation Project Manager at Insight Global in Camden, New Jersey Posted in 3 days ago.

Type:

full-time

Job Description:

Role Overview We are seeking an experienced Project Manager with healthcare IT and clinical systems experience to lead two critical initiatives: the enhancement and expansion of the SPOK (Spok Mobile) secure clinical messaging platform and a large?scale ProcDoc (Procedure Documentation) implementation supporting bedside documentation and medical records workflows. This role will begin with SPOK delivery and transition into a long?term ProcDoc initiative. The work is highly cross?functional and clinical in nature, requiring close collaboration with IS, HIM/Medical Records, and operational clinical teams . Project 1: SPOK (Spok Mobile) - Secure Clinical Messaging Lead an upgrade and standardization of the SPOK secure messaging platform, which allows providers to communicate via personal mobile devices (phones and tablets). This hospital is already live on SPOK; this engagement focuses on platform upgrades and expansion . Drive implementation to bring two hospitals live on the standardized SPOK solution. Coordinate with IT, clinical leadership, vendors, and operational stakeholders to ensure readiness, adoption, and successful go?live. This portion of the role may not be full?time, with capacity intentionally planned to support the ProcDoc project in parallel. Project 2: ProcDoc - Procedure Documentation Transition into a primary Project Manager role for ProcDoc . ProcDoc feeds clinical documentation directly into the medical record at the bedside and is highly integrated with medical records and operational workflows. Manage a service?line-by?service?line, service?type-by?service?type rollout , ensuring each area is fully reviewed, configured, tested, and operational.

Partner closely with:

Medical Records / HIM teams Information Services (IS) Clinical operations and leadership Oversee project governance, timelines, risk management, issue escalation, and readiness reporting. ProcDoc is a long?running program with a roadmap extending through 2031 , offering significant opportunity for extension beyond the initial contract. Required Experience Proven Project Management experience in healthcare IT , preferably within clinical application environments. Experience working with clinical documentation, medical records, HIM workflows, or bedside clinical systems . Strong ability to manage cross?functional teams across IT, clinical operations, vendors, and leadership. Experience leading upgrades, standardization efforts, and multi?site implementations . Preferred Qualifications Clinical background strongly preferred (e.g., RN, clinical informatics, or similar). Experience working with or alongside Epic environments. Comfortable stepping into projects that require stabilization, recovery, or PM replacement . Strong communication skills and the ability to drive accountability across operational and technical teams. Additional Notes Once the SPOK implementation is completed, this PM may be transitioned to additional, similar clinical or communications projects , depending on organizational needs. This role is ideal for a hands?on, healthcare?savvy PM who can operate confidently across technical, operational, and clinical domains.