Restoration Project Manager

Servpro of North Rensselaer South Washington Counties is hiring a Restoration Project Manager ! About Us Join

SERVPRO TEAM FLOOD

- Become Part of an Industry Leader SERVPRO is a nationally recognized leader in restoration services, and

TEAM FLOOD

is proud to uphold that standard of excellence. When you join our team, you become part of a company dedicated to helping customers recover from disasters and restoring their homes and businesses "Like it never even happened." At

SERVPRO TEAM

FLOOD, we value professionalism, teamwork, and compassion. Our customers trust us during some of the most challenging moments of their lives, and we take that responsibility seriously. If you are motivated, dependable, and passionate about helping others, you will thrive here. Why Join

SERVPRO TEAM FLOOD

Industry‑leading training and development A supportive, team‑oriented work environment Opportunities for career growth and advancement The chance to make a meaningful impact every day We believe in investing in our employees and providing the tools and support needed to succeed. If you're ready to build a rewarding career in restoration and join a team committed to excellence, we look forward to welcoming you to

SERVPRO TEAM FLOOD.

Position Summary The Restoration Manager is responsible for overseeing all aspects of restoration projects from initial scope development through project completion. This leadership role manages field crews, subcontractors, project documentation, customer communication, and overall job performance to ensure high‑quality service and exceptional customer satisfaction. The Restoration Manager also plays a key role in operational efficiency by controlling production expenses, maintaining accurate project records, and supporting the recruitment, training, and development of restoration team members. This position requires strong organizational skills, effective communication, and the ability to lead teams in a fast‑paced, service‑driven environment.

Benefits We offer:

First-class compensation Superior benefits Health Insurance Dental Insurance Supplemental Health Benefits Simple IRA Matching Career progression Professional development Paid Vacation and Sick Time Paid Holidays And more! As the Restoration Project Manager , you will oversee all aspects of assigned restoration projects and assigned restoration crews. This front-line management position leads their team to operational excellence. Key Responsibilities Ensure an accurate scope of work for projects and prepare estimates utilizing computer hardware and proprietary software Negotiate customer and/or client approval of project scope and estimate Schedule, coordinate and oversee crews and resources to provide service on active projects to include subcontractors Review job site documentation to support the services provided and ensure proper client requirements and billing process Maintain written communication with customers, teammates, vendors, and insurance representatives Manage production expenses including equipment, vehicles, and other material assets

Additional Responsibilities:

Manage the customer and client experience and overall customer satisfaction tracked with online reviews Provide priority response to potential customers Participate in recruiting, hiring, and training restoration teammates Position Requirements Valid driver's license High school diploma/GED At least 2 year of management and/or supervisory experience At least 2 years of restoration experience Problem Solving / Decision Making Great communication skills Fluent in Restoration standards and protocols Preferred IICRC certifications are preferred Lead certification

OSHA 10/30/40

certification Previous experience with DocuSketch, Xactimate, and Word Skills/Physical Demands/Competencies Ability to lift a minimum of 50 pounds regularly, occasionally up to 100 pounds with assistance Ability to climb ladders, work at ceiling heights, work in tight spaces (e.g., crawl spaces, attics) Ability to repetitively push/pull/lift/carry objects Ability to work with/around cleaning agents

Job Type:

Full-time Pay:

$60,000.00 - $75,000.00 per year

Benefits:

Company truck Dental insurance Employee discount Health insurance Paid time off Parental leave Retirement plan Vision insurance

Experience:

Management:

2 years (Required) Ability to

Commute:

Cambridge, NY 12816 (Required) Ability to

Relocate:

Cambridge, NY 12816: Relocate before starting work (Required)

Work Location:

In person