Property Operations Data & AI Intern

Department:

Housing, Development and Planning, reporting to

Property Manager Hours:

14-21 hrs/week About the Role We are seeking a motivated and detail-oriented intern to support our property management team in modernizing how we manage, analyze, and use data across our residential portfolio. This role is ideal for a student interested in real estate, data systems, and the practical application of AI in operations. The intern will play a key role in improving internal systems that support property performance tracking, tenant communication, and operational efficiency. Key Responsibilities

• Assess and reorganize existing file structures, data systems, and property management records
• Standardize and improve trackers, templates, and documentation used across the portfolio
• Build and enhance Excel-based tools and/or dashboards to support reporting and decision-making
• Develop systems to track key metrics such as maintenance requests, costs, occupancy, and communications

AI-Focused Responsibilities:

• Leverage tools such as Microsoft Copilot (or similar) to automate reporting, summarize data, and generate insights
• Design smart workflows that reduce manual data entry and improve accuracy
• Implement AI-assisted document organization, tagging, and search capabilities
• Create dashboards or models that highlight trends, patterns, or anomalies in property operations
• Explore opportunities for predictive insights (e.g., recurring maintenance issues, budget trends) Impact of the Role The intern s work will:
• Improve efficiency and data integrity across property management operations
• Enhance communication workflows with residents through better tools and templates
• Enable clearer tracking of property performance and operational trends
• Lay the groundwork for ongoing use of AI in property management systems Qualifications
• Current undergraduate or graduate student (or recent graduate) in Real Estate, Business Analytics, Data Science/Analytics, Information Systems, or a related field
• Strong proficiency in Microsoft Excel (experience with advanced functions, data organization, or dashboards preferred)
• Interest in applying AI tools to real-world business problems
• Strong analytical, organizational, and problem-solving skills
• Attention to detail and interest in process improvement Preferred (but not required):
• Experience with data visualization tools (e.g., Power BI, Tableau)
• Familiarity with property management, real estate operations, or nonprofit/community development work
• Exposure to AI-enabled tools for data analysis or workflow automation Learning Opportunities
• Hands-on experience building real-world data systems for property management
• Practical application of AI tools to improve business processes and decision-making
• Exposure to residential property management operations and performance metrics
• Opportunity to design tools and systems that will be used by staff beyond the internship
• Mentorship and insight into real estate development and community-focused work