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ID R442477

Job Type Full Time Category Project Management Date posted 08/14/2026 Apply Now Save Job Comcast Business offers a suite of Connectivity, Communications, Networking, Cybersecurity, Wireless, and Managed Solutions to help global organizations of all sizes prepare for what's next. Powered by the nation's largest Gig-speed broadband network and backed by 24/7 customer support, Comcast Business is the nation's largest technology provider to small businesses and one of the leading service providers to the Enterprise market. Comcast Business has been consistently recognized by industry analysts and associations as a leader and innovator, and one of the fastest growing providers of Ethernet services. Job Summary The Strategic Customer Project Manager 4 (SCPM4) serves as a senior project delivery leader responsible for complex customer portfolios, organizational readiness, and team development. This role acts as the primary escalation point for Strategic CPMs, drives operational excellence through governance and continuous improvement, and builds organizational capability through coaching, onboarding, and training. The SCPM4 partners across the business to remove barriers, enhance delivery performance, and drive successful customer outcomes. Job Description Team Leadership & Development Serve as the first-level escalation point for Strategic CPMs. Lead onboarding, training, coaching, and professional development initiatives. Conduct funnel reviews, portfolio reviews, and project deep dives to drive execution, customer outcomes, and revenue realization. Facilitate team huddles, knowledge-sharing sessions, and best-practice adoption. Portfolio & Delivery Leadership Oversee complex customer programs and high-impact initiatives across all advanced products. Support resolution of delivery risks, customer concerns, and operational challenges through critical thinking and sound business judgment. Provide SCPM3 support and after-hours coverage as business needs require. Process Excellence & Governance Own and maintain training materials, process documentation, and delivery standards. Lead continuous improvement initiatives, governance reviews, and process compliance efforts. Identify systemic challenges and implement scalable solutions that improve operational performance and customer experience. Cross-Functional Leadership Lead and participate in cross-functional meetings, tiger teams, and strategic initiatives. Partner with cross-functional stakeholders to drive alignment and remove barriers. Influence decision-making and drive resolution of complex escalations without direct authority. Reporting & Business Support Develop operational reporting and insights to support business decisions. Monitor trends, identify risks, and recommend opportunities to improve team and organizational performance. Qualifications Subject Matter Expert in Comcast Business advanced products and service delivery. Proven success leading complex projects, escalations, and cross-functional initiatives. Strong leadership, coaching, communication, and organizational skills. Demonstrated ability to manage competing priorities and thrive in a fast-paced environment. Proven ability to influence outcomes, build strategic partnerships, and drive continuous improvement. Employees at all levels are expected to: Understand our Operating Principles; make them the guidelines for how you do your job. Own the customer experience think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services. Know your stuff be enthusiastic learners, users and advocates of our game-changing technology, products and services, especially our digital tools and experiences. Win as a team make big things happen by working together and being open to new ideas. Be an active part of the Net Promoter System a way of working that brings more employee and customer feedback into the company by joining huddles, making call backs and helping us elevate opportunities to do better for our customers. Drive results and growth. Support a culture of inclusion in how you work and lead. Do what's right for each other, our customers, investors and our communities.

Disclaimer:

This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications. Comcast is an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law.

Skills:

Collaboration; Communication; Project Completions Base pay is one part of the Total Rewards that Comcast provides to compensate and recognize employees for their work. Most sales positions are eligible for a Commission under the terms of an applicable plan, while most non-sales positions are eligible for a Bonus. Additionally, Comcast provides best-in-class Benefits to eligible employees. We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. That's why we provide an array of options, expert guidance and always-on tools, that are personalized to meet the needs of your reality - to help support you physically, financially and emotionally through the big milestones and in your everyday life. Please visit the compensation and benefits summary on our careers site for more details. Education Bachelor's Degree While possessing the stated degree is preferred, Comcast also may consider applicants who hold some combination of coursework and experience, or who have extensive related professional experience. Relevant Work Experience 7-10 Years Apply Now Save Job Share this job Facebook X LinkedIn Email Our Benefits We're proud to offer comprehensive benefits to help you live your best life: Medical, prescription, vision, and dental insurance for eligible employees. 401(k) savings plan with dollar-for-dollar matching up to the first 6% of your pay. Paid time off including eight observed company holidays and flex time. Exclusive perks + discounts, including tuition assistance, commuter benefits and more! See All Benefits Jobs For You Featured Jobs Recently Viewed Jobs Saved Jobs Program Manager 4 Philadelphia, Pennsylvania Project Management 08/17/2026 Project Manager 4, Project Management Pennsylvania, Project Management 08/14/2026 Technical Program Manager, Partner Delivery Philadelphia, Pennsylvania Project Management 08/13/2026 Related Content Comcast NBCUniversal Announces Intent to Build Universal Theme Park and Resort in the United Kingdom This will be the first Universal-branded theme park and resort in Europe, expanding the company's global footprint and offering world-class, immersive experiences and attractions to residents and millions of UK visitors. Comcast Turbocharges Internet Speeds for Philadelphia Comcast announced today that the majority of homes and businesses in Philadelphia now have access to the company's next-generation Internet speeds, offering up to 2.1 gigabits-per-second (Gbps) download and 300 Megabits-per-second (Mbps) upload. Today's Home of The Flyers and 76ers to

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Xfinity Mobile Arena Comcast Spectacor and Harris Blitzer Sports & Entertainment today announced the world-class sports and entertainment venue in South Philadelphia will be renamed Xfinity Mobile Arena, effective September 1, 2025, through the 2030-2031 season. Talent Community Join our talent community so we can get to know you better, learn more about your skills and experience, and how they could align with future open positions at Comcast. Sign Up Here Job Alerts Sign up for Job Alerts to be the first to know about new opportunities. After signing up or logging in to Workday, select Job Alerts in the top right corner to create a new alert or edit an existing one. Get Started Got a Question? Check our FAQs or connect with @ComcastCareers. Facebook X LinkedIn Glassdoor YouTube Instagram

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Comcast Corporate Terms Candidate Privacy CA Notice Comcast Policy on EEO Do Not Sell My Personal Information Motion Settings Sitemap Comcast is an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law. Comcast endeavors to make our career site accessible to any and all users. If you would like to contact us regarding accommodations for any part of the application or interview process, please contact TalentAccommodations@comcast.com. Any inquiries regarding employment application status, resume submittal, open positions and any other general inquiries will not receive a response so please visit our FAQ page for more information. Comcast participates in the

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