Operations & Administration Manager Denver, CO 80280 Hybrid work $55,000 - $65,000 a year - Full-time Apply with Indeed Operations & Administration Manager Overwatch | Denver Metro Area Remote with Local Site Visits and On-Call Responsibilities Overwatch is a leader in proactive video monitoring. Due to continued growth, we're expanding our team and seeking an organized, accountable Operations & Administration Manager to coordinate our business and help turn strategy into execution. This client-facing role connects leadership, customers, vendors, and installation crews. You'll manage daily operations, keep installations on schedule, ensure timely invoicing, and drive follow-through on business priorities. Candidates must live in the Denver metro area. This remote position requires local site visits, oversight of installation crews, and operational availability, including on-call responsibilities. Key responsibilities Coordinate installation schedules, crew assignments, vendors, and project logistics. Visit job sites to check progress, workmanship, and completion. Manage client communication, expectations, and issue resolution. Build and maintain vendor relationships and hold partners accountable. Ensure job documentation and invoicing are accurate and completed on time. Manage operational priorities, deadlines, and team accountability. Participate in EOS Level 10 (L10) meetings and own quarterly Rocks to support company goals. Identify issues, improve processes, and ensure business strategy is executed. Respond to time-sensitive operational needs as part of on-call coverage. What we're looking for Experience in operations management, project coordination, or field service management. Strong client-facing communication, vendor relations, and people management skills. Excellent organization, problem-solving, and follow-through. Ability to manage changing priorities and take ownership of results. Familiarity with

EOS, L10

meetings, and Rocks—or willingness to learn. Reliable transportation for Denver-area site visits. Availability for on-call responsibilities and operational needs outside standard business hours. Technical experience is a plus Experience with CCTV and camera systems, servers, VPNs, software, and hardware is helpful. A technical background can support troubleshooting and coordination with installation teams, vendors, and clients, but is not required. To apply Send your résumé and a brief introduction highlighting your operations experience, client and vendor management background, and any relevant technical skills.

Pay:

$55,000.00 - $65,000.00 per year

Benefits:

401(k) 401(k) matching Dental insurance Flexible schedule Health insurance Life insurance Paid time off Retirement plan Vision insurance

Experience:

Crew management: 1 year (Preferred) Operations management: 1 year (Required)

Location:

Denver, CO 80280 (Required) Willingness to travel: 25% (Preferred)

Work Location:

Hybrid remote in Denver, CO 80280