Operations Manager - Part-Time - Hybrid

INTELIFI

Inc Beverly Hills, CA Job Details Part-time 2 hours ago Benefits Work from home Qualifications Employee onboarding Performance improvement leadership Automation Procedural guides Team leadership Standard Operating Procedures (SOPs) implementation Workflow management (operations management method) Operations coordination Vendor coordination Process design Mid-level Key Performance Indicators Quality control management B2B business model Quality compliance management Vendor relationship management B2B Compliance support tasks Management reporting Managing projects Operational excellence initiatives Office management Process improvement planning SaaS Training Onboarding process management Escalation handling Process management Standard operating procedures (SOPs) Communication skills Full Job Description Intelifi, Inc. — Beverly Hills, CA 20-25 Hours/Week | 3-4 Days/Week | Hybrid Base Compensation + Performance Incentives Intelifi is an established employment background screening and technology company serving businesses nationwide. We are looking for a highly organized, proactive Operations Manager to work directly with our CEO and take ownership of the day-to-day operations of our growing company. We are looking for someone who knows how to organize people, improve processes, solve problems and make sure things get done — without requiring constant direction. This is a hands-on management position with meaningful responsibility and direct access to company leadership. What You'll Own As Operations Manager, you'll become a key point person for the day-to-day operation of the company, allowing the CEO to remain focused on growth, strategy, sales and larger initiatives.

Your responsibilities will include:

Overseeing daily company and office operations Managing employee accountability, productivity and follow-through Coordinating workflows across operations, customer service, sales and management Monitoring customer service, turnaround times and escalated issues Making sure projects and management initiatives actually get completed Identifying bottlenecks and implementing practical solutions Creating and improving processes, procedures and SOPs Helping onboard, train and manage employees Tracking operational KPIs and providing concise reporting to the CEO Improving how the company uses technology, software and automation Coordinating vendors and outside service providers Supporting quality-control and compliance procedures Identifying opportunities to improve efficiency and control costs Handling day-to-day problems independently and knowing when something requires CEO involvement Helping build a culture of accountability, organization and excellent customer service Who We're Looking For The right person is: Highly organized and detail-oriented Proactive and naturally takes ownership A strong communicator and people manager Comfortable holding employees accountable Able to manage multiple priorities at once Process-oriented and good at creating structure Tech-savvy and comfortable learning new systems Good at spotting inefficiencies and fixing them Professional with employees, clients and vendors Comfortable working directly with a CEO Able to make decisions and work independently without being micromanaged Experience in operations, staffing, recruiting, background screening, Saa

S, HR, B2B

services or another process-driven business is a plus. Schedule & Location 20-25 hours per week Approximately 3-4 days per week Hybrid — Beverly Hills, California This is not a fully remote position. Regular in-office presence is an important part of the role, and candidates should live within reasonable commuting distance of Beverly Hills. There is flexibility in structuring the specific days and hours around the right candidate. Compensation Competitive Base Compensation + Performance Incentives We want this person to participate in the success they help create. In addition to base compensation, the position can include meaningful performance-based compensation tied to measurable results such as company growth, operational improvements, efficiency, customer retention and other agreed-upon objectives. There may also be opportunities to earn additional compensation for contributing directly to new business or revenue growth. About Intelifi Intelifi provides employment background screening solutions and technology to businesses throughout the United States. For more than 20 years, we have helped employers manage background checks, verifications, drug testing and other employment screening requirements through a combination of proprietary technology and responsive, hands-on customer support. We're an established company with an entrepreneurial environment where good ideas can be implemented quickly and individual contributions have a visible impact. Apply Please submit your resume along with a brief introduction describing your operations experience and why you believe you'd be a strong fit for this position. We're especially interested in hearing about situations where you've taken ownership of an operation, improved a process, managed a team or solved a recurring business problem. Local candidates only. Flexible work from home options available.