Project Manager
Job
Sage
Remote
Full-Time
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Job Description
The Project Manager at Sage HCM leads client projects from discovery to go-live, ensuring successful deployment of our HCM platform and consistently positive client experience. As a key member of the Professional Services team, you will manage multiple concurrent client implementations across HR, Payroll, Benefits, Talent, and Time & Attendance modules—coordinating with Implementation Managers, Configuration Specialists, QA, and Developers to deliver high-quality solutions that meet each client's contractual scope, timeline, and expectations.
- This is a hybrid role: 3 days per week onsite
- Manage full lifecycle delivery of HCM implementation projects following Criterion's Project
- Delivery Framework, ensuring milestones and deliverables are met on time and within scope.
- Act as the primary liaison for assigned clients—facilitating meetings, managing expectations, and maintaining strong relationships across executive, HR, and payroll stakeholders.
- Develop, maintain, and monitor detailed project plans in project management tools, including dependencies, internal and client task assignments, and projected completion dates.
- Ensure all work aligns with the Statement of Work (SOW). Identify out-of-scope requests, manage change orders, and track additional service opportunities.
- Partner with internal team members to coordinate system setup activities, data validations, and integration testing.
- Oversee client readiness and migration activities from end to end
- Collaborate with internal and client technical teams on API or file-based integrations ensuring communication is timely and appropriately directed and aligned with the project timeline.
- Provide consistent communication to clients and internal stakeholders through weekly status calls, Project management dashboards, and executive summaries highlighting milestones, risks, and deliverable progress.
- Track actual project hours against allocated budgets, forecast completion, and maintain high utilization performance in line with Professional Services targets.
Continuous Process Improvement:
Recommend refinements to templates, documentation, and delivery workflows to improve consistency, efficiency, and client experience.- Stay current on quarterly Sage HCM releases, new functionality, and integration capabilities for the purposes of directing further conversation and discussion as needed. Skills, know-how and experience:
- 2+ years of experience managing software implementation projects, preferably within HCM and Payroll.
- 2+ years in a dedicated project management role overseeing cross-functional delivery teams and client communication.
- Proven ability to manage multiple concurrent client projects, balancing competing timelines while maintaining excellent communication and documentation
- Experience with escalation management, integration coordination, and test cycle management processes in SaaS environments.
- Experience with Project Management Tools or equivalent for scheduling, coordinating, communication, dashboards, and status tracking.
- Exceptional attention to detail with a structured, methodical approach to planning, scope management, and delivery assurance.
- Strong written and verbal communication skills, with the ability to lead executive-level updates and facilitate complex discussions with clarity.
- Bachelor's degree or equivalent experience in Human Resources, (PMP or Agile certification a plus).
- Comfortable working in a client-facing, fast-paced SaaS environment that requires both independence and collaboration.
- Limited travel required for onsite discovery or client events.
- Excellent written and verbal communication skills.
Plenty of perks:
- 100% paid premiums for health, dental, and vision coverage.
- RRSP contribution match (100% up to 4%).
- 35 days paid time off (11 paid holidays, 16 vacation days, 3 personal days, 5 sick days).
- 18 weeks of paid parental leave for birth, adoption, or surrogacy offered 1 year after the start date.
- 5 days paid yearly to volunteer (through Sage Foundation).
- $5,250 tuition reimbursement per calendar year starting 6 months after the hire date.
- Sage Wellness Rewards Program (annual fitness reimbursement).
- Library of on-demand career development options and ongoing training offerings.
Sage:
https://www.sage.com/en-us/company/about-sage/ Life atSage:
https://www.sage.com/en-us/company/careers/Our Values & Behaviors:
https://www.youtube.com/watch?app=desktop&v=vt5JXf-Gwno&feature=youtu.be \#LI-MT1 Sales United States Atlanta;Austin Hybrid Working at Sage means you're supporting millions of small and medium sized businesses globally with technology to work faster and smarter. We leverage the future of AI, meaning business owners spend less time doing routine tasks, like entering invoices and generating reports, and more time pursuing their ambitions. Our colleagues are the best of the best. Because to achieve extraordinary outcomes, we need extraordinary teams. This means infusing Sage with people who knock down barriers, continuously innovate, and want to experience their potential. Learn more about working atSage:
sage.com/en-us/company/careers/working-at-sage/ Watch a video about our culture: youtube.com/watch?v=h1-vs3zIpnc We celebrate individuality and welcome you to join us if you embrace all backgrounds, identities, beliefs, and ways of working. If you need support applying, reach out at careers@sage.com . Learn more about DEI atSage:
sage.com/en-us/company/careers/diversity-equity-and-inclusion/ Project Manager- Job Description
- : •Key Responsibilities•: •Function•: •Country•: •Office Location•: •Work Place type•: •Advert•Equal Employment Opportunity (EEO) Sage is committed to Equal Employment Opportunity and providing reasonable accommodations to applicants with physical and/or mental disabilities.
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